Bridgeall Limited

Migration Services - Windows 7 & Windows Server 2008

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7. Support will also end for Windows Server 2008.
Bridgeall delivers a complete implementation and migration service to help you transition to Windows 10 from Windows 7 and Windows Server 2008 to Azure.

Features

  • Windows 7 to Windows 10 upgrade managed service
  • Application compatibility assessment
  • User and User Data Migration from Windows 7
  • Mobile Device Strategy
  • Connect with a trusted Microsoft Gold Partner
  • Office readiness toolkit
  • Windows Server 2008 to Azure
  • Microsoft certified Azure and Windows consultants
  • a leading Microsoft gold partner for Windows and Azure

Benefits

  • Expert advice from a Gold partner providing up-to-date Microsoft technology
  • Save time & money
  • Become more agile and efficient
  • Utilise the latest Microsoft technology

Pricing

£930 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bridgeall.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 3 1 9 0 1 3 0 7 7 7 2 2 0 5

Contact

Bridgeall Limited Andrew Hart
Telephone: 01412126400
Email: tenders@bridgeall.com

Planning

Planning service
Yes
How the planning service works
Our consultants will undertake an assessment workshop with the client to understand the current and future IT landscape .
Our consultants will present a final IT Audit and and Strategy report with a proposed IT roadmap for the move to Windows 10.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Windows 7

Training

Training service provided
Yes
How the training service works
On premise, or classroom at our offices, or remotely
Training is tied to specific services
Yes
Services the training service works with
  • Cloud Hosting IaaS, PaaS, SaaS
  • Software Services

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
One of our Prince 2 Project Managers and our Cloud Operations Manager will undertake a workshop with the customer. Ascertain the business and technical requirements, Agree, Scope and cost the requirements, PID, with Commercial wrap and agree a Contract. Bridgeall can either deliver the service completely using our resources, or work on the basis of a joint customer/Bridgeall team to deploy.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • IaaS
  • PaaS
  • SaaS

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We work with our clients to provide custom solutions for users to migrate to the new Windows 10 service.

Administrators are trained to administer, monitor, report and implement changes and how to invoke back-up etc.

Documentation will be provided covering the design, security and data management of the environment.

We are ISO9001 Quality assured for infrastructure, Operations and Software Support - we would set up a Test environment for the customer, and test the performance against the application or infrastructure, agree the outcomes, and throttle back or forward the Cloud environment to meet the customers requirements and SLA's.

The Microsoft Azure Cloud built in Operations Management function allows the customer or Bridgeall to change the IaaS, PaaS, SaaS simply and easily on a daily bases.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Through our ITIL service desk, as a Microsoft Azure Partner

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Average 15 minutes. M-F 9-5pm
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Fair Start Scotland/DWP
Support levels
• Azure services are available 24 x 7
• 99.9% availability
• SLA’s can be tailored and agreed to customer requirements, and flexed on a daily bases, as business requirements dictate

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£930 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bridgeall.com. Tell them what format you need. It will help if you say what assistive technology you use.