Northgate Public Services UK Limited
NPS Housing is a comprehensive and flexible integrated Housing Management solution that can be delivered via the Cloud or on-premise. NPS Housing has been designed to be used on any device, whether tablet, smartphone or PC, enabling you to access information wherever you are, at any time.
- Can be used on any device.
- Intuitive interface offers a fresh and contemporary look and feel.
- Comprehensive and flexible housing management solution, including rents and repairs.
- Enhanced customer engagement with integrated CRM and online self-service.
- Social media integration to manage customer interactions.
- Powerful data warehouse with dashboards and analytics capability.
- Open integration to third party systems.
- Scalable solution suitable for small to very large housing providers.
- Segment customers, issue and track personalised communications, surveys and campaigns.
- Integrated asset, contractor, repairs management, planned and cyclical maintenance.
- Access information wherever you are, on any device.
- Deliver faster, consistent services, resolved at first point of contact.
- Deliver excellent customer services through multiple channels.
- Powerful data insight: understand customers and properties, make informed decisions.
- Integrated online services, providing customer access to information 24/7.
- Open integration enables low cost, easy access to data.
- Optimise income with effective rent and arrears management.
- Improve operational efficiency through effective repairs and maintenance management.
- Reduce application management overheads.
- Reduced downtime all maintenance scheduled out of hours.