Bit Zesty

Vigilion Secure Cloud: AntiVirus & Malware File & Phishing Email Scanner

Real-time cloud security for Office 365 and Gmail

Vigilion protects organisations of all sizes - from startups to government bodies.

Our solution offers several layers of defence, screening both incoming and outgoing emails, preventing cyber attacks and data loss.

Features

  • Multi-layered malware protection against known malware, ransomware and viruses
  • Protection against Phishing
  • Protection against Impersonation attempts
  • Protection against Loss or leakage of sensitive data
  • Protection against Loss or leakage of sensitive data

Benefits

  • Multi-layered malware protection against known and zero-day threats
  • Protects users from malicious urls in emails
  • Protects users from impersonation attacks soliciting fund transfers
  • Protects organisations from 100% of known malware
  • Maintains branding and disclaimers across platforms and devices
  • Enhanced protection for Google G-Suite & Office 365
  • User self-service from Web Browser

Pricing

£2 to £4 per user per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

317886649002941

Bit Zesty

Matthew Ford

+44 (0) 2071250160

gcloud@bitzesty.com

Service scope

Service scope
Software add-on or extension Yes
What software services is the service an extension to Email and other cloud services (via APIs)
Cloud deployment model Public cloud
Service constraints Max file size is limited to your email provider
System requirements
  • All of your email has to be redirected to us
  • Cloud services with APIs

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1 business day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Business hours support is included in the standard rate.
Premium support (24/7) is available for an additional £4,000 per month.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Documentation and online training
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction Export of reporting data can be made available
End-of-contract process One month notice and the service ends, no additional costs.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Some reduced functionality
Accessibility standards WCAG 2.0 AAA
Accessibility testing Testing with screen readers
API Yes
What users can and can't do using the API There is an API for one-off file scanning to integrate into your product.
API documentation Yes
API documentation formats HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Branding and disclaimers messages at the end of emails via the admins interface.

Scaling

Scaling
Independence of resources Service uses auto-scaling to be able to cope with any increase in demand. We also use container sandboxing to prevent any impact from other users.

Analytics

Analytics
Service usage metrics Yes
Metrics types Items scanned (emails/files) last 30 days, threats per user.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Admin Dashboard, Support request
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability < 99.0 % credit for the affected month (10%)
Approach to resilience We have an auto-scaling, self healing and multi-datacentre architecture.
Outage reporting Public dashboard

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Role based permissions on the organisation account.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Working towards CSA CCM v3.0 & ISO/IEC 27001
Information security policies and processes Separate helpdesk for escalating security issues or concerns.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Audited deployments, static analysis for security issues.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach We assess our entire estate on a monthly basis, we patch immediately.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Audit data is collected and reviewed and we respond to incidents as soon as possible, correcting the issue.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach A defined process and contact route exists for reporting of security incidents by consumers and external entities

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2 to £4 per user per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30 days free trail

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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