Many older adults have digital accessibility needs that are not met by WCAG 2.0 Level AA compliance. Our expert review identifies issues that make your website hard to use or understand for the over-55s. Optimising a website for older adults can significantly increase task completion for this demographic.
- Device independent review
- Optional benchmarking against relevant websites
- List of actionable recommendations
- List of positive ‘age-friendly’ features on the website
- Assessment of key user journeys
- Make your digital products more age-friendly
- Improve task completion for the over-55s
£400 to £600 per person per day
0208 296 0971
|Training service provided||No|
Setup and migration
|Setup or migration service available||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||More details of our QA service are in the Service Definition document.|
|Ongoing support service||No|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
We aim to respond within 3 hours of receipt of a question during the standard working week.
A similar response time can be provided at weekends, if requested in advance.
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
• Skype / Google Hangouts
• Onsite (where appropriate)
Each project will have a dedicated Account Manager as standard for the duration of the project.
Fault investigation for users and social media monitoring provided for 30 calendar days after launch.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||None|
|Price||£400 to £600 per person per day|
|Discount for educational organisations||No|
|Pricing document||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|