Costain Limited

P3M - Portfolio, Programme and Project Management Consultancy

Our portfolio, programme and project management (P3M) services are developed and delivered by specialists across all aspects of P3M. We provide best practice in project management, from delivery partner to organisational change and capacity building. We will build resilience and embed confidence by enabling knowledge transfer and deliver sustainable change.

Features

  • Implementation of programme communications
  • Stakeholder management
  • Organisation design
  • Creation and development of Vision and Strategy
  • Programme controls
  • Programme planning
  • Earned Value Management
  • Benefits management
  • Programme delivery
  • Delivery leadership

Benefits

  • Develop and implement programme communications plan through bespoke channels
  • Create awareness, involvement and buy-in to ensure success
  • Creating organisational programme management maturity through PMO implementation
  • Evaluate Business Case, facilitating development of the Vision Statement
  • Performance measurement, analysis and synthesis, driving decision making
  • Establish integrated performance management baseline across whole programme
  • Implementing EVM capability, improvement of project controls effectiveness
  • Ensuring successful realisation of benefits throughout the programme
  • Managing the programme, delivering outcomes, realising benefits
  • Programme leadership, managing performance of the programme team

Pricing

£550 to £1,850 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 0 2 2 1 5 2 1 5 3 0 0 8 8 1

Contact

Costain Limited Tim Ellis
Telephone: 01628842444
Email: gcloud@costain.com

Planning

Planning service
Yes
How the planning service works
The P3M framework covers 7 related service areas; these
specific services include:
Organisation - Assisting in identifying the roles and
responsibilities of the organisation, aid in the
implementation of a P3 Office and maintaining the
operations of a P3 Office.
Vision and Strategy - Establish a P3M approach, including
development of the vision and business cases.
Communication - Aiding in leadership and stakeholder
engagement through communications.
Benefits Management - Identification and planning of
benefits. Benefits realisation management.
Business Change Management - Drive the blueprint design
and delivery, business change management, transformation,
system/data mapping, target operating model, information
management, training, design and delivery.
Planning and Control - Helping clients with project control,
performance monitoring, capacity planning, resource
management, baseline plan implementation, EVM data
analysis.
Governance and Assurance - Introducing project governance
reviews, P3 reviews, assurance and conducting assurance
reviews.
These services can be used separately or as part of a
collaboration of services which are tailored to the specific
needs of the client. Our goal is to enhance the client’s
reputation for successful programme and project delivery,
leaving them is a stronger position.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We have developed a comprehensive approach to deliver efficient and effective skills, and knowledge transfer throughout any programme. Our trainers are qualified to assess learning needs and to design and deliver engaging workshops.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
We provide a consultancy service which is equally applicable to any appropriate P3M systems that the Customer may be using.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support calls are categorised by urgency and assigned with a corresponding priority, according to impact and severity. Priority is ranked on a scale of 1 to 4, where 1 is most critical. Response times are: Priority 1 - 1hr response, 4hr resolution Priority 2 - 2hr response, 8hr resolution Prioirty 3 - 24hr response, 48hr resolution Priority 4 - 24hr response, 168hr resolution Service times are 9.00am to 17.00 (UK time), Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Costain provides support and maintenance services, managed and certified to the ISO20000 Service Management standard. This ensures that we can focus on delivering value by being agile and flexible in meeting our clients service needs, whilst continually monitoring and improving our service provision. Our standard support times are 0900 - 1700 (UK), Monday-Friday and our service desk can be contacted via phone or dedicated gcloud email address (gcloud@costain.com). All service staff are ITIL trained and we follow both the best practices set out by ITIL and required by our ISO certification. We provide: Mature Service Management process aligned with ISO2000 and ITIL; Service and contract management with dedicated service managers; Service level management and ability to work with clients to design services and define appropriate service requirements; Service management reports and KPI management; ESCROW services to ensure business and service continuity; Continual Service Improvements processes and reports. On-site support post-handover is based upon SFIA rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£550 to £1,850 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.