Microsoft Azure Computer Vision cognitive service detect & extract text & handwriting text in images
The Microsoft Azure Computer Vision cognitive service uses Artificial Intelligence to read text & handwritten text in images. Detect and extract text and handwritten text in images, action or store in your existing technology. Ideally suited for use with Robotic Process automation (RPA) to collect images and act on results
Features
- Support for installation & configuration available separately.
- Support for installation & configuration available separately
Benefits
- Detect text and handwritten text in images.
- Support for installation & configuration available separately.
- Extract text and handwritten text in images.
- Use text to control processes.
- Integrate Robots to collect images & act on text.
Pricing
£746 a unit a month
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
2 9 8 7 1 0 9 5 4 1 4 6 7 4 2
Contact
T-Impact Limited
Paul Hunt
Telephone: 01865 818952
Email: publicsector@t-impact.com
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- This service is an extension to the Microsoft Azure Cognitive services. We provide the means to both buy this service and for T-Impact to tailor the offering for you. We can provide bespoke services on a t&m basis. (see our rate card for more details).
- Cloud deployment model
- Hybrid cloud
- Service constraints
- Given the context of an Artificial Intelligence tool supplying cognitive service the constraints are not really constraints. So for example if you have a sufficiently large corpus of knowledge identification constraints can be largely overcome, if you have huge volumes to work through the cloud model allows the upscaling and right-scaling as appropriate for your needs. If you have a concern that you want to discuss, low level light conditions in images for example or multiple language recognition, contacts sales@t-impact.com for a discussion and solution.
- System requirements
- Internet Access to Microsoft Azure.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24/7/365 response in 4 hours based on prioritisation
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.0 AAA
- Phone support
- No
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.0 AAA
- Web chat accessibility testing
- We support assistive technology users through Zendesk
- Onsite support
- Yes, at extra cost
- Support levels
- L2-L3 support is free of charge. Manpower days and T&E is chargable starting at £500 per day
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
Online training is provided free of charge the IBM website as below
https://console.bluemix.net/developer/watson/documentation this site includes online training, communities, video and the user community is an ideal source for subject matter expertise at low cost. - Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
-
The API does not store data pertaining to the interaction, so all images scanned and the meta data extracted is yours. IBM however reserves the right to retain the ownership of the intellectual property extracted.
For sensitive data issues please make contact with us at T-Impact Ltd where we can advise you on any data protectively marked.
Watson Premium plans offer a higher level of security and isolation to help customers with sensitive data requirements. - End-of-contract process
-
At the end of contract, a renewal option will be offered. If you decide not to renew the contract, then the system access will stop.
Watson Premium plans offer a higher level of security and isolation to help customers with sensitive data requirements.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- No
- Designed for use on mobile devices
- No
- Accessibility standards
- None or don’t know
- Description of accessibility
- Microsoft Azure Computer Vision cognitive service detect & extract text & handwriting text in images service has an interface that you design and interact with so the accessibility is entirely dependant upon the interface that surfaces the content.
- Accessibility testing
- N/A
- API
- Yes
- What users can and can't do using the API
-
The Computer Vision API provides state-of-the-art algorithms to process images and return information. For example, it can be used to determine if an image contains mature content, or it can be used to find all the faces in an image. It also has other features like estimating dominant and accent colors, categorizing the content of images, and describing an image with complete English sentences. Additionally, it can also intelligently generate images thumbnails for displaying large images effectively.
https://westus.dev.cognitive.microsoft.com/docs/services/5adf991815e1060e6355ad44/operations/56f91f2e778daf14a499e1fa - API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- As an API it's possible to embed the service into a class and extend the class further using the API functionality.
Scaling
- Independence of resources
- The architecture of IBM cloud services maintains logical separation of client data. Internal rules and measures separate data processing, such as inserting, modifying, deleting, and transferring data, according to the contracted purposes.
Analytics
- Service usage metrics
- Yes
- Metrics types
- All service produce log files that can be interrogated. No service metrics or
- Reporting types
- API access
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- We are an Microsoft, IBM and UiPath business partner
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- The platform does not store any user data so there is no need to export.
- Data export formats
- Other
- Other data export formats
- No data retained within platform.
- Data import formats
-
- CSV
- ODF
- Other
- Other data import formats
-
- Legacy (mainframe, terminal screen, etc.)
- Microsoft Office (Word, Excel, Outlook, Access)
- ERP systems (Oracle, SAP, Microsoft Dynamics, etc.)
- Native PDF documents
- OCR'd documents and forms
- Images (JPEG, GIF, PNG, etc.)
- Web (any HTML including frames and multiple screens)
- Chatbot (Google and Microsoft cognitive services)
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- Please see the IBM documentation about the resilience of their Cloud infrastructure. https://www.ibm.com/cloud/why-ibm
- Approach to resilience
- Available on request.
- Outage reporting
- The UiPath Orchestrator will report any service outages and report in any way that the customer requires: dashboard, API, mobile, text or email.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
-
User name and password control over access to uipath products.
This can be achieved via AD or other auth mechanisms. - Access restriction testing frequency
- At least once a year
- Management access authentication
-
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- AEROQ
- ISO/IEC 27001 accreditation date
- 30/08/2017
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- CSA CCM version 3.0
- Information security policies and processes
- UiPath Systems, Networks and processes are reviewed annually by the Information Security Office to ensure compliance with security policies and standards. Additionally, this review is subject to audit by the Internal Audit and External Audit.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
-
Configuration & Change management is handled via Hipbath Maintenance and support agreement.
UiPath will track the UiPath RPA product components and will ensure changes are handled via a documented & agreed procedure.
From a RPA Solution perspective our change management and robot configuration is in line with the Industry Standards for Source and version control. We will work with our public customers to create the necessary Dev, Test, UAT and Live environments. - Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- UiPath implements all applicable security requirements reasonably needed for the protection of confidential data processed through UiPath systems while still continuing to operate its businesses effectively and efficiently.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
-
UiPath uses internal resources & external vendors to run assessment of potential risks & vulnerabilities.
If a risk or vulnerabilities is identified we have a internal procedure that handle them based on impact/ priority.
incidents are handled based on priority, starting from 4hrs response. - Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- UiPath provide incident management via support portal for its customers.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £746 a unit a month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- Microsoft limited trial available as below
- Link to free trial
- https://azure.microsoft.com/en-gb/try/cognitive-services/