Levett Consultancy Ltd
Cloud Support Service
Levett Consultancy offers a dedicated UK based enterprise-level support service to troubleshoot and resolve IT incidents for the following cloud platforms: G Suite for Education, G Suite Business, G Suite Enterprise, G Suite Essential, Microsoft 365 Business and Microsoft 365 Education.
Maximising your investment using Google or Microsoft or both.
- UK based ITIL service desk
- Telephone, Email and Video Chat support for Technical issues
- Access to an online service desk 24/7
- Proactive account management
- Proactive service management reviews
- Enterprise Support to get the most of your Cloud platform
- Specialist Support integrating with other Cloud platforms
- Cloud Platform health check
- Access to enterprise level technical experts
- Consultancy services from Cloud experts
- Direct escalation to Google or Microsoft engineers when required
- Access to a dedicated UK Google and Microsoft Partner
- Guaranteed Service Level Agreements and KPIs
- Flexible support package offerings to meet your requirements
- One stop shop for all your Cloud platform needs
- Supports the organisation Digital Transformation strategy
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