AWS Technical Essentials
AWS Technical Essentials introduces you to Amazon Web Services products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.
Features
- Introduction and History of AWS
- AWS Foundational Services: EC2, VPC, S3, EBS
- AWS Security, Identity, and Access Management: IAM
- AWS Databases: RDS, DynamoDB
- AWS Management Tools: Auto Scaling, CloudWatch, etc.
Benefits
- Recognise terminology and concepts related to the AWS platform
- Understand the foundational services
- Understand the security measures AWS provides
- Understand key concepts of AWS Identity and Access Management
- Understand AWS database services
- Understand AWS management tools
Pricing
£416.50 to £595.00 a person
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
2 9 0 7 5 6 1 5 3 7 1 1 0 1 4
Contact
Global Knowledge
Kevin Gallagher
Telephone: 0113 2368203
Email: kevin.gallagher@globalknowledge.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- This is part of a coherent training programme designed to develop a full conceptual and practical understanding of AWS’s cloud offering and its business benefits.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Support is only available during office hours (8:30am - 5:30pm)
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- During office hours there is a 4 hour SLA to respond to email sent into customer services. There will be no response on weekends until the following working day.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Dedicated Account Manager available over phone or email
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £416.50 to £595.00 a person
- Discount for educational organisations
- Yes