Global Knowledge

AWS Technical Essentials

AWS Technical Essentials introduces you to Amazon Web Services products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

Features

  • Introduction and History of AWS
  • AWS Foundational Services: EC2, VPC, S3, EBS
  • AWS Security, Identity, and Access Management: IAM
  • AWS Databases: RDS, DynamoDB
  • AWS Management Tools: Auto Scaling, CloudWatch, etc.

Benefits

  • Recognise terminology and concepts related to the AWS platform
  • Understand the foundational services
  • Understand the security measures AWS provides
  • Understand key concepts of AWS Identity and Access Management
  • Understand AWS database services
  • Understand AWS management tools

Pricing

£416.50 to £595.00 a person

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.gallagher@globalknowledge.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 9 0 7 5 6 1 5 3 7 1 1 0 1 4

Contact

Global Knowledge Kevin Gallagher
Telephone: 0113 2368203
Email: kevin.gallagher@globalknowledge.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
This is part of a coherent training programme designed to develop a full conceptual and practical understanding of AWS’s cloud offering and its business benefits.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Support is only available during office hours (8:30am - 5:30pm)

User support

Email or online ticketing support
Email or online ticketing
Support response times
During office hours there is a 4 hour SLA to respond to email sent into customer services. There will be no response on weekends until the following working day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Dedicated Account Manager available over phone or email

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£416.50 to £595.00 a person
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.gallagher@globalknowledge.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.