Axial Systems Limited

Micro Segmentation

A solid foundation for workload protection and compliance is isolation and segmentation of network applications and their components. Micro-segmentation solution enables deep application dependencies mapping and policy enforcement ensuring an ongoing management process of your micro-segmentation policy. Our solution delivers the industry’s most complete and flexible solution for micro-segmentation.

Features

  • Comprehensive Protection at Cloud Scale.
  • Enterprise Scalability and Performance.
  • Scalable to meet performance and security requirements
  • Simplify security management with one platform.
  • Any environment - Physical, Virtual or Cloud.

Benefits

  • Effortlessly separate environments such as Development and Production
  • Enhance compliance posture and keep sensitive data protected.
  • Ring-fence critical applications so they are safe.
  • Enforce granular tier-level segmentation within the same application.
  • Reduce risk by enforcing policy at the process level.

Pricing

£20,000 a transaction

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-Cloud@axial.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 8 8 6 6 0 4 3 5 7 8 8 3 3 9

Contact

Axial Systems Limited Shane Hicks
Telephone: 01628 418000
Email: G-Cloud@axial.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
NA
System requirements
  • Aggregator: 2 GB RAM min, 4GB RAM recommended,
  • 2 vCPUs min, 4 vCPUs recommended,
  • 30GB storage Collector: 2 GB RAM min, 4GB RAM recommended,
  • 2 vCPUs min, 4 vCPUs recommended,

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA-1 2 hour ‘business hours’ response for example, "Failure to boot"

SLA-2 Severity Level 1– Best endeavors for incident resolution within one business day including incident investigation, customer acknowledgement, execution of standard triage processes and escalation to manufacturer where necessary, within same period.

SLA-3 Severity Level 2 - Best endeavors for incident resolution within 48 hours including incident investigation, customer acknowledgement, execution of standard triage processes and escalation to manufacturer where necessary, within 48 hours.

SLA-4 Severity Level 3 & Severity Level 4 - Incident escalation to manufacturer within 2 business days
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support Level 9:00am - 5:30pm Mon-Fri - Included.
24/7 support also available - cost based upon size and complexity.
Technical account manager can be provided at additional cost.
Support available to third parties
No

Onboarding and offboarding

Getting started
Provide onsite training, online training, or user documentation.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Axial offer lifetime support (best endevours) in the event of termination, written request is required and Axial can provide relevant information in line with GDPR.
End-of-contract process
Axial offer lifetime support (best endevours) in the event of termination, written request is required and Axial can provide relevant information in line with our GDPR.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
NA

Analytics

Service usage metrics
Yes
Metrics types
Infrastructure and application usage
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Guardicore, Gigamon, Riverbed, IXIA, Demisto, Vectra, AlgoSec, Netwrix

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
They cannot
Data export formats
Other
Other data export formats
Na
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Support Level (9:00am - 5:30pm) (24/7 support also available at an additional cost) SLA-1 2 hour ‘business hours’ response SLA-2 Severity Level 1– Best endeavours for incident resolution within one business day including incident investigation, customer acknowledgement, execution of standard triage processes and escalation to manufacturer where necessary, within same period. SLA-3 Severity Level 2 - Best endeavours for incident resolution within 48 hours including incident investigation, customer acknowledgement, execution of standard triage processes and escalation to manufacturer where necessary, within 48 hours. SLA-4 Severity Level 3 & Severity Level 4 - Incident escalation to manufacturer within 2 business days
User can manage status and priority of support tickets
Approach to resilience
Highly available, disaster recovery solution support
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Role based/Account based privileges.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essential Plus

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essential Plus
Information security policies and processes
Cyber Essentials PLus

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Policy and Procedure available on request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Policy and Procedure available on request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Policy and Procedure available on request.
Incident management type
Supplier-defined controls
Incident management approach
Policy and Procedure available on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£20,000 a transaction
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Proof of concept

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-Cloud@axial.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.