Software Cloud Limited
Incident Communications Platform - Klaxon
Ensure that you never miss a critical alert with Klaxon’s incident communication tool, get instant push notifications to notify your employees, students or tenants of incidents and outages. Get instant views of services that are unavailable, degraded or restored and opt-in only to the notifications that you want to receive.
- Instantly broadcast incident communications to virtually any communication device.
- Easily target communication alerts by location, department, technology or service.
- End-users choose how and when they receive communication alerts.
- Option to force communication for Disaster Recovery and Business Continuity.
- Send communication to multiple channels individually or simultaneously.
- Quick glance incident dashboard to understand incident status.
- Workflow incl incident approvals and reminders to send incident updates.
- End-user training walk through wizard built into the application.
- Full incident reporting suite and audit trail.
- Fully cloud-based, all systems and data hosted in the UK.
- Helps you manage Disaster Recovery and Business Continuity events professionally
- Save time and money managing incidents.
- Puts your end-users in control of the communications they receive.
- Reduce calls to your Operational teams during an incident.
- Full incident history for transparent auditing of incidents.
- Makes it quick and easy to target incident communications.
- Cloud based, so It works when your systems are unavailable.
- Minimise communication noise by only sending notifications to relevant users.
- Take action directly from the app, share that you're affected.
- Provides your end-users with full transparency about incidents.