Influential Software

Vena and Dynistics for Budgeting, Planning, Forecasting and Visualisation

Vena and Dynistics software, maintenance and services

Features

  • Planning, Budgeting, Forecasting, Consolidation with Vena
  • Data Visualisation with Dynistics
  • Integrates with hundreds of data sources

Benefits

  • Cost effective analytics
  • Eliminates the proliferation of spreadsheets
  • Reduce time on decision making analysis

Pricing

£20000 per user per year

  • Education pricing available

Service documents

G-Cloud 11

284497113509110

Influential Software

Andy Richardson

02078621122‬

andy.richardson@influentialsoftware.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Maximum first response of 1 business day
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Standard Support Plan
Every customer has access to our Standard Support Plan for online and telephone support, including:
• 24/7 application monitoring
• Help desk phone and email support from 9:00 AM EST - 8:00 PM EST
• Unlimited case submissions
• Up to 3 Manager or Administrator users to contact Vena support
• Maximum first response time of 1 business day
• Access to the Vena Customer Portal, online videos, FAQs, user guides, and a community help forum in our knowledge base
• A dedicated customer success manager to help recommend products, services, and processes to help you get the most out of Vena

Extended Support Plan
For after-hours support and accelerated response times, our
Extended Support Plan combines all the services of our Standard Support Plan with:
• 24/5 Help Desk with on-call telephone support
• Maximum first response time of 2 hours for Severity A issues
• Up to 5 Manager or Administrator users to contact Vena support
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Training is provided as well as a range of consulting services to assist with implementation and data import etc.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction N/A
End-of-contract process Contracts are normally renewed on the contract anniversary. If a customer wishes to terminate the contract, all customer data is permanently deleted

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Same functionality
API No
Customisation available No

Scaling

Scaling
Independence of resources This is a question for the ultimate supplier of the software - Vena

Analytics

Analytics
Service usage metrics Yes
Metrics types This is a question for the ultimate supplier of the software - Vena
Reporting types Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Vena Solutions

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach This is a question for the ultimate supplier of the software - Vena
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach N/A
Data export formats Other
Other data export formats N/A
Data import formats Other
Other data import formats Vena connects to any data source supporting multiple data formats.

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks This is a question for the ultimate supplier of the software - Vena
Data protection within supplier network Other
Other protection within supplier network This is a question for the ultimate supplier of the software - Vena

Availability and resilience

Availability and resilience
Guaranteed availability This is a question for the ultimate supplier of the software - Vena
Approach to resilience This is a question for the ultimate supplier of the software - Vena
Outage reporting This is a question for the ultimate supplier of the software - Vena

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Other
Other user authentication This is a question for the ultimate supplier of the software - Vena
Access restrictions in management interfaces and support channels This is a question for the ultimate supplier of the software - Vena
Access restriction testing frequency Less than once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach This is a question for the ultimate supplier of the software - Vena
Information security policies and processes This is a question for the ultimate supplier of the software - Vena

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach This is a question for the ultimate supplier of the software - Vena
Vulnerability management type Undisclosed
Vulnerability management approach This is a question for the ultimate supplier of the software - Vena
Protective monitoring type Undisclosed
Protective monitoring approach This is a question for the ultimate supplier of the software - Vena
Incident management type Undisclosed
Incident management approach This is a question for the ultimate supplier of the software - Vena

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £20000 per user per year
Discount for educational organisations Yes
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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