Trustmarque Solutions Limited

DESKTOP MIGRATION SERVICES

Trustmarque's Desktop Migration Service has been developed to take industry best practices/tried and tested methodologies to enable a swift delivery of everything needed to begin a desktop migration within a short time-frame. Trustmarque’s service can deliver an end-user computing environment that utilises the most appropriate balance of cloud/on premises/hybrid computing.

Features

  • Discovery workshop with Subject Matter Expert (SME)
  • Design workshop with SME
  • Accelerated desktop migration in line with organisational objectives
  • Policy and Process definition
  • Assessment of modern ways of working: Mobile, BYOD, CYOD
  • Conformance to IT Governance best practice, PSN and CESG standards
  • Alignment to Government ICT Strategy
  • Continuous knowledge transfer throughout
  • Production of full written documentation

Benefits

  • Increase desktop migration speed to value
  • Reduce deployment risk
  • Increase operational efficiency
  • Reduce total cost of ownership
  • Reduce complexity and cost of future desktop migrations
  • Enable agile, modern ways of working in-line with Government ICT

Pricing

£450 to £1250 per person per day

  • Education pricing available

Service documents

G-Cloud 9

282307846317477

Trustmarque Solutions Limited

David Neighbour

07939 509 325

tenders@trustmarque.com

Planning

Planning
Planning service Yes
How the planning service works Trustmarque empowers organisations to discover the true benefits of the Cloud and deliver business value faster. Our market leading experience, ensures our customers get the most from the Cloud tailored to individual needs. We provide customers with a full end-to-end service offering from licensing and provisioning through to ongoing support and management.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Training can range from knowledge share as part of professional service implementation, to full classroom training engagements.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Trustmarque has extensive experience of the introduction and management of cloud-based services, gained through the creation of its own private cloud platform, and its management of the creation of, and transition to, cloud-based service provision on behalf of a broad range of clients. Trustmarque's Business Change and IT teams can lead and support transition to cloud-based working, and work with you once you are live to ensure that you gain maximum business benefit from your investment in cloud services.

Trustmarque can guide you through the assessment of, and transition and transformation to the cloud, and can help you to drive down the cost of managing your infrastructure, freeing you to maximise the business value from your IT.

Trustmarque's services can include datacentre discovery, architecture planning, together with programme management and full implementation services.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works By using the initial business and technical requirements, Trustmarque can help customers validate that they are meeting their goals. In addition, technical metrics and security processes will can also be confirmed by the Trustmarque delivery team. Dedicated test resource is available to help customers prove that solutions are fit for purpose. Trustmarque's dedicated portal service can also be used to help track cost benefits over time.

Security testing

Security testing
Security testing service Yes
Security testing type
  • IT Health Checks
  • Risk analysis
Accredited security testers No
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Trustmarque is able to support cloud hosting or software services either directly through its established service desk, or as part of its Azure service wrap. Hosting and software services supported vary.

Service scope

Service scope
Service constraints Particular constraints would need to be further understood as part of service scoping and project take-on.

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels For professional services engagements, Trustmarque does not typically provide support. For any resultant managed service that may be needed subsequent to the professional services engagement, support levels will be discussed whilst scoping said service.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £450 to £1250 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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