Telefonica UK Limited

O2 Data & Insights

O2 Data & Insights provides insights on movement, demography, mobility patterns and behaviours of millions of people, covering 30% of UK population. This big-data solution provides an unrivalled evidence base for smart-cities, transport, environment, economic, housing/planning projects from national down to street/building-level, helping investment decisions, and evaluating impact over time.

Features

  • Origin Destination (OD) transport and mobility data
  • Building & Street Scale Profile at Location
  • Real time movement data
  • Travel Insights (Rail, Road, Airport)
  • Air Quality exposure analysis
  • Rolling Weekly Population and Journey movement

Benefits

  • Large sample of UK population : 30%
  • Datasets fully validated by Department of Transport and Highways England
  • Ready to use, cost effective, replaces need for manual surveys
  • Full 48 months of data available
  • Data at any scale, national, regional, county, district, street, building
  • GDPR compliant. Fully anonymised and aggregated data
  • Outputs available in multiple formats and visual presentations
  • Rolling weekly outputs for timely insights

Pricing

£700 a unit a year

  • Education pricing available

Service documents

Framework

G-Cloud 12

Service ID

2 8 1 9 8 7 5 7 6 8 0 6 1 5 6

Contact

Telefonica UK Limited Neil Cruden
Telephone: 07872015506
Email: g-cloud_framework@o2.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
None
System requirements
Not applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
O2 offers email response within one working day
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
O2 offers onsite support during implementation of a specific project.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
O2 offer Kick off workshop at start of all projects
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
.CSV
End-of-contract process
Data supplied can no longer be used under the defined permitted purpose.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Access data feeds
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Each output is designed to a client's specific requirements at project inception stage

Scaling

Independence of resources
As a B2B service, our products are designed to accommodate expected demand

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
IP Access (only for building/street-scale profile at location output)

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Other
Other data at rest protection approach
https://aws.amazon.com/compliance/
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
.CSV
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Not Applicable.
Data protection within supplier network
Other
Other protection within supplier network
https://aws.amazon.com/compliance/

Availability and resilience

Guaranteed availability
Amazon S3 Standard is designed for up to 99.99% availability of objects over a given year and is backed by the Amazon S3 Service Level Agreement,
Approach to resilience
Amazon S3 Standard is designed for up to 99.99% availability of objects over a given year and is backed by the Amazon S3 Service Level Agreement,
Outage reporting
Please contact O2 for more details or refer to https://aws.amazon.com/compliance/

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Not applicable.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
17/01/2019
What the ISO/IEC 27001 doesn’t cover
Please contact O2 for further details.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
https://aws.amazon.com/compliance

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
https://aws.amazon.com/compliance
Information security policies and processes
https://aws.amazon.com/compliance

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
https://aws.amazon.com/compliance
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
https://aws.amazon.com/compliance
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
https://aws.amazon.com/compliance
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
https://aws.amazon.com/compliance

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£700 a unit a year
Discount for educational organisations
Yes
Free trial available
No

Service documents