Mobile Business Intelligence (BI) extends desktop/browser BI applications on mobile devices such as phones, iPads and tablets. Mobile BI applications are ideal for displaying key performance indicators (KPIs) of the business on dashboards, scorecards and alerts on small screens with user friendly visualisation elements.
- Definition and execution of Mobile BI strategy
- Integration with various in-house and social media data
- Mobile data security
- Cross platform based application use in a number of devices
- Touchscreen BI capabilities
- BI applications on iOS and Android
- Interactive, 360 degree view of business on any mobile device
- Increase in collaboration
- Simplified Analytics for Mobile
- Reduced Time to decision
£150 to £1565 per person per day
- Education pricing available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
- Modern Slavery statement
Mastek (UK) Ltd
|How the planning service works||
Following are the steps for implementing cloud hosting:
1. Concept Study;
2. Data Preparation;
3. Model Planning;
4. Model Building;
5. Communicate results; and
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||If requested by a Buyer, we'll provide training for cloud software services as per their requirement.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||If required we do provide Cloud Migration services to help organisations set up or move between cloud hosting or cloud software services.|
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
Quality Assurance is the foundation of every project phase in Mastek and is aimed at reducing the cost of quality and increasing the predictability of the outcome.
Mastek Test teams engage early and work collaboratively with client stakeholders throughout the project lifecycle promoting Joint-Ownership, Increased transparency and Governance. The Test Management team supported by the TCoE provides Thought Leadership across phases for:
• Test-Approach, Plan and Traceability
• Requirement analysis with Business users
• Dependencies, Risk mitigation and Owners
• Governance and Reporting
• Test Design and analysis
• Defect resolution prioritised based on the level of risk associated.
• Joint analysis of residual risks
For Performance-Testing, Mastek leverages its proprietary framework, TCoE, Performance Testing SME’s and strong partner ecosystem together with a wholly tools agnostic approach.
Performance Testing SME’s work collaboratively to:
• Understand the Application technology stack and associated SLA’s,
• Understand the IaaS, PaaS and SaaS to identify the volumetric model
• Capacity planning and modelling
• Cloud-based Tool assessment and recommendations
Initial Performance benchmarking is undertaken for applications developed and deployed using Agile models for early visibility.
Based on the SLA’s; Load, Soak, Stress and Spike testing is carried out, with detailed analysis of test results.
|Security services type||Security testing|
|Certified security testers||Yes|
|Security testing certifications||Other|
|Other security testing certifications||
|Ongoing support service||Yes|
|Types of service supported||Hosting or software provided by a third-party organisation|
|How the support service works||
Mastek can fully manage the cloud hosting with passion for technology, we can help organizations of different types and sizes utilize Cloud Services and move their IT infrastructure to Cloud in full, or part. Whether it is Public Cloud or Private Cloud or even a Hybrid version of both with some elements remaining on-Premise
Our cloud services are Secure, Reliable, scalable & Fast.
• Cloud Services includes
• Cloud Servers
• Cloud Management
• Cloud Resource Pool
• Hosted Desktop
Following business benefits can be derived out of Mastek cloud services
• Trade capital expense for variable expense
• Benefit from massive economies of scale
• Stop guessing capacity
Increase speed and agility
• Stop spending money on running and maintaining data centers
• Go global in very short time.
|Email or online ticketing support||Yes, at extra cost|
|Support response times||As per service Level Agreement|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||Yes, at an extra cost|
|Web chat support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support accessibility standard||None or don’t know|
|How the web chat support is accessible||We are currently in the process of developing a Web Chat support for Buyer's and shall be available for deployment postG-Cloud 11 submission. All the details will be provided in future when requested.|
|Web chat accessibility testing||NA|
Mastek has proven expertise in providing IT managed services across domains, technologies and geographies. Mastek service management services deploy ISO 20K certified ITIL processes and tailor them as per customer needs.
Mastek can provide support at below levels
• Level 1 (Service desk),
• Level 2 (Application Administration and Business Support) and
• Level 3 (Technical and Software Support) support;
• Alternatively, a single DevOps team, encompassing Level 2 support, Level 3 Software support;
Mastek ensures experienced, dedicated and diverse team of certified (e.g. ITIL V3) IT professionals with strong application, tools, technical and service operation processes knowledge.
Mastek has support models such as Business hours support, On –Call support and 24x7 on-desk support. Depending on the contract, Mastek will deploy appropriate support model. This can be done at client site in UK as well as in Mastek office (offshore).
Mastek will also focus on shift-left approach for resolving tickets by using ChatBots, SOPs and maintaining knowledge base. Mastek has expertise of DevOps as well which can be used for process automation to run service operations and also for operations monitoring.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Price||£150 to £1565 per person per day|
|Discount for educational organisations||Yes|