Mastek (UK) Ltd

Mobile Business Intelligence

Mobile Business Intelligence (BI) extends desktop/browser BI applications on mobile devices such as phones, iPads and tablets. Mobile BI applications are ideal for displaying key performance indicators (KPIs) of the business on dashboards, scorecards and alerts on small screens with user friendly visualisation elements.

Features

  • Definition and execution of Mobile BI strategy
  • Integration with various in-house and social media data
  • Mobile data security
  • Cross platform based application use in a number of devices
  • Touchscreen BI capabilities
  • BI applications on iOS and Android

Benefits

  • Interactive, 360 degree view of business on any mobile device
  • Increase in collaboration
  • Simplified Analytics for Mobile
  • Reduced Time to decision

Pricing

£150 to £1565 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 8 1 5 9 0 0 3 0 9 4 2 9 6 3

Contact

Mastek (UK) Ltd

David Carey

0118 903 5700

dos@mastek.com

Planning

Planning service
Yes
How the planning service works
Following are the steps for implementing cloud hosting:
1. Concept Study;
2. Data Preparation;
3. Model Planning;
4. Model Building;
5. Communicate results; and
6. Operationalize
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
If requested by a Buyer, we'll provide training for cloud software services as per their requirement.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
If required we do provide Cloud Migration services to help organisations set up or move between cloud hosting or cloud software services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality Assurance is the foundation of every project phase in Mastek and is aimed at reducing the cost of quality and increasing the predictability of the outcome.
Mastek Test teams engage early and work collaboratively with client stakeholders throughout the project lifecycle promoting Joint-Ownership, Increased transparency and Governance. The Test Management team supported by the TCoE provides Thought Leadership across phases for:

• Test-Approach, Plan and Traceability
• Requirement analysis with Business users
• Dependencies, Risk mitigation and Owners
• Governance and Reporting
• Test Design and analysis
• Defect resolution prioritised based on the level of risk associated.
• Joint analysis of residual risks

For Performance-Testing, Mastek leverages its proprietary framework, TCoE, Performance Testing SME’s and strong partner ecosystem together with a wholly tools agnostic approach.

Performance Testing SME’s work collaboratively to:
• Understand the Application technology stack and associated SLA’s,
• Understand the IaaS, PaaS and SaaS to identify the volumetric model
• Capacity planning and modelling
• Cloud-based Tool assessment and recommendations

Initial Performance benchmarking is undertaken for applications developed and deployed using Agile models for early visibility.
Based on the SLA’s; Load, Soak, Stress and Spike testing is carried out, with detailed analysis of test results.

Security testing

Security services
Yes
Security services type
Security testing
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • CEH
  • ECSA
  • CHFI

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Mastek can fully manage the cloud hosting with passion for technology, we can help organizations of different types and sizes utilize Cloud Services and move their IT infrastructure to Cloud in full, or part. Whether it is Public Cloud or Private Cloud or even a Hybrid version of both with some elements remaining on-Premise

Our cloud services are Secure, Reliable, scalable & Fast.
• Cloud Services includes
• Cloud Servers
• Cloud Management
• Cloud Resource Pool
• Hosted Desktop

Following business benefits can be derived out of Mastek cloud services
• Trade capital expense for variable expense
• Benefit from massive economies of scale
• Stop guessing capacity
Increase speed and agility
• Stop spending money on running and maintaining data centers
• Go global in very short time.

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
As per service Level Agreement
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
We are currently in the process of developing a Web Chat support for Buyer's and shall be available for deployment postG-Cloud 11 submission. All the details will be provided in future when requested.
Web chat accessibility testing
NA
Support levels
Mastek has proven expertise in providing IT managed services across domains, technologies and geographies. Mastek service management services deploy ISO 20K certified ITIL processes and tailor them as per customer needs.
Mastek can provide support at below levels
• Level 1 (Service desk),
• Level 2 (Application Administration and Business Support) and
• Level 3 (Technical and Software Support) support;
• Alternatively, a single DevOps team, encompassing Level 2 support, Level 3 Software support;
Mastek ensures experienced, dedicated and diverse team of certified (e.g. ITIL V3) IT professionals with strong application, tools, technical and service operation processes knowledge.
Mastek has support models such as Business hours support, On –Call support and 24x7 on-desk support. Depending on the contract, Mastek will deploy appropriate support model. This can be done at client site in UK as well as in Mastek office (offshore).
Mastek will also focus on shift-left approach for resolving tickets by using ChatBots, SOPs and maintaining knowledge base. Mastek has expertise of DevOps as well which can be used for process automation to run service operations and also for operations monitoring.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£150 to £1565 per person per day
Discount for educational organisations
Yes

Service documents

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