ITIL for DevOps
Streamline ITIL processes for DevOps. Reduce overhead, accelerate deliveries, without compromising on governance and control.
Features
- Process simplification and Roles and Accountability changes for Continuous Delivery
- Incident Management process for DevOps
- Problem Management process for Devops
- Change control process for Continuous Delivery
- Monitoring and Event Management and feedback loops
- Incident Swarming
Benefits
- Faster cycle times
- Increased deployment frequency
- Reduced MTTR
- Faster time to respond
Pricing
£950 to £2,050 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@catapult.cx.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 12
Service ID
2 8 0 7 4 2 7 6 4 3 8 0 3 0 5
Contact
Catapult CX Limited
Alex Fishlock
Telephone: 020 3457 1374
Email: info@catapult.cx
Planning
- Planning service
- Yes
- How the planning service works
- Planning would involve creating a roadmap for teams to adopt and prove DevOps practices, teams who can demonstrate good practice can use the ITIL for DevOps processes. In addition Service Management planning would focus on on-boarding teams to the ITIL for DevOps processes.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support not provided.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £950 to £2,050 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@catapult.cx.
Tell them what format you need. It will help if you say what assistive technology you use.