Catapult CX Limited

ITIL for DevOps

Streamline ITIL processes for DevOps. Reduce overhead, accelerate deliveries, without compromising on governance and control.

Features

  • Process simplification and Roles and Accountability changes for Continuous Delivery
  • Incident Management process for DevOps
  • Problem Management process for Devops
  • Change control process for Continuous Delivery
  • Monitoring and Event Management and feedback loops
  • Incident Swarming

Benefits

  • Faster cycle times
  • Increased deployment frequency
  • Reduced MTTR
  • Faster time to respond

Pricing

£950 to £2,050 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 8 0 7 4 2 7 6 4 3 8 0 3 0 5

Contact

Catapult CX Limited Alex Fishlock
Telephone: 020 3457 1374
Email: info@catapult.cx

Planning

Planning service
Yes
How the planning service works
Planning would involve creating a roadmap for teams to adopt and prove DevOps practices, teams who can demonstrate good practice can use the ITIL for DevOps processes. In addition Service Management planning would focus on on-boarding teams to the ITIL for DevOps processes.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Support not provided.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£950 to £2,050 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.