Exponential-e Ltd

Cloud Readiness Assessment

Exponential-e's Cloud Readiness Assessment will guide you through end user and application centric analysis of your existing environment to understand your organisation's current modes of operation. Exponential-e will advise you on how best to undertake public and private cloud adoption to meet your application requirements, and prioritise against organisation needs.

Features

  • Technical Workshop review
  • Application assessment and dependency analysis
  • Adoption Roadmap, migration and transformation planning
  • Estimated running costs on public and private clouds
  • Two tiers of readiness assessments available
  • Hybrid Cloud and Digital Transformation Specialists
  • Organisational and end user requirements analysis

Benefits

  • Clear understanding of existing operating and application landscape
  • Documented design considerations and potential constraints
  • Estimated cost of deployment and ongoing charges
  • Ability to make an informed decision about cloud adoption
  • Understanding of transformation capabilities to leverage cloud native services
  • DX Partnership with an established multi-cloud service provider

Planning

Planning
Planning service Yes
How the planning service works The Exponential-e CRA provides a consultancy service whereby we will analyse your existing systems and application estate, and determine the options available to each role for public and private cloud adoption. We offer two tiers of cloud readiness - a standard or bespoke assessment. The standard assessment reviews the customer inventory, initial considerations, and cloud adoption recommendations. The report for this is provided in a standard PDF format. The bespoke assessment is significantly more involved and is based upon a full business and technical analysis, looking at application group and dependency, compatibility and transformation and security frameworks. The output of this is a full customer owned document that will be provided in editable format.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Training can be purchased as an optional extra service to support your organisation transformation. This can be lightweight standard collateral through to full end user training and service adoption workshops. We will work with you to identify what level of training is required.
Training is tied to specific services Yes
Services the training service works with
  • Microsoft Azure
  • Amazon AWS
  • Office 365
  • Private Cloud - Hyper-V
  • Private Cloud - VMware
  • Citrix

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We have a highly experienced Professional Services division with many years of experience migrating customers to the cloud, providing transformation of legacy environments into AWS, Azure, Citrix, Office 365, Private cloud/HCI, and many other services. We can therefore provide customers with a full transformation and migration options with end to end project management, on-going managed services of the cloud environment.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Private Cloud
  • Hyper-V
  • VMware
  • Microsoft Azure
  • Amazon AWS
  • Office 365
  • Google Cloud Platform

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works As part of a transformation project it is critical to be able to benchmark the value of new services as a measurable impact to the business. We will agree and capture measurable success criteria, such as performance metrics, against the existing environment and compare against quantifiable improvement post-transformation. For example, we will capture logon duration of users, and speed of application launch within a legacy virtual desktop solution and provide a comparitive snapshot thereafter.

We also operate a project management office to ensure the project deliverables are mapped to business outcomes with defined acceptance into service criteria and early life support to ensure handover is meets or exceeds customer expectations.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We maintain a UK based 24x7x365 Managed Services division that can support a multitude of public and private cloud hosting services. These include our own hosted services, but also existing customer services, or public cloud services such as AWS and Azure services as described in our Managed Service GCloud entry aligned to ITILv3 standards.

Service scope

Service scope
Service constraints No immediate constraints. We maintain a list of public cloud skills that we can guide upon and welcome a discussion to determine how we can support you.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We operate a 24x7x365 managed services team within the UK and provide support on all services we provide, where a Managed Services contract is taken. This includes standard ITILv3 based response times and classifications.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Business Hours (0900-1700), weekdays excluding Bank Holidays.
Extended Business Hours (0800 - 1800), weekdays excluding Bank Holidays.
24x7x365, including Bank Holidays.
Pricing is included in the Exponential-e GCloud Pricing document.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft CSP Tier1 Provider, AWS Advanced Solutions, VMware Service Provider

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £650 to £900 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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