MongoDB Limited

MongoDB Enterprise Advanced 512GB Test/QA

MongoDB Enterprise Advanced Test/QA with a unit size of 512GB per server - subscription product purchased in increments of 512gb of server RAM that allows the customer to use the aggregate purchased RAM amount in any virtual or real server configuration up to the total purchased amount

Features

  • 24*7*365 support with a one-hour response time
  • A commercial license and associated warranty
  • OS Certification
  • OPS Manager
  • Advanced security features, including Kerberos, audit & SSL
  • SNMP connector
  • On-demand, self paced developer and operations training courses
  • A one-hour security assessment of your MongoDB application

Benefits

  • Access to the world's best MongoDB expertise
  • Certification for RedHat/CentOS/Ubuntu/Amazon Linux
  • Continuous, incremental backups and point in time recovery
  • Log multiple system metrics and do custom alerting
  • Enterprise integration with SNMP
  • Training to effectively develop and operate MongoDB
  • Screening for any potential security issues

Pricing

£14,995.00 to £14,995.00 a server a year

Service documents

Framework

G-Cloud 12

Service ID

2 7 6 3 8 3 3 6 4 8 0 9 2 7 3

Contact

MongoDB Limited Jillian Gillespie
Telephone: +353879189630
Email: jillian.gillespie@mongodb.com

Planning

Planning service
Yes
How the planning service works
We offer Professional services to guide through any implementation.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
MongoDB Software

Training

Training service provided
Yes
How the training service works
Private Training Products: MongoDB for Developers, MongoDB for Administrators, MongoDB Essentials, MongoDB Advanced Administrator Training, MongoDB Advanced Developer Training
Training is tied to specific services
Yes
Services the training service works with
MongoDB

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Professional Services are provided to guide clients through any migration at an additional cost.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • MongoDB Software
  • AWS
  • Google cloud
  • Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Professional services are provided to customers with additional cost.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide advice to clients on their selection of a hosting provider i.e. MngoDB, Atlas, AWS, Google Cloud etc.

Service scope

Service constraints
No

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Available 24 x 7 - Depends on Severity Level,
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Our Intercom (support web chat) complies with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.
https://www.intercom.com/blog/messenger-accessibility/
Web chat accessibility testing
https://www.intercom.com/blog/messenger-accessibility/
Support levels
- Primary Support, Secondary Support and Escalation

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£14,995.00 to £14,995.00 a server a year
Discount for educational organisations
No

Service documents