Arcus Global Limited
Arcus Building Control
Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides for both application processing and for the wider needs of the service, including performance management and, uniquely, marketing of the service, supporting both client retention and increasing market share.
- Browser User Interface
- Documented, published Open API included as standard
- Integration with PlanningPortal for online submissions of building control applications
- Online portal for submission and tracking of applications
- Provision of mapping tools for plotting, searching, generating constraints
- Drag and Drop Reporting
- User Interface is highly customisable
- ‘Google style-search’: single box to search all system data
- All Comms Channels available. Create documents, emails, SMS from templates.
- Automated notifications, escalations and service breaches, both internally and externally
- Available to council officers anywhere.
- Enables collaboration with other services and agencies within the system.
- Enables officers access to live data to make enforcement decisions
- Lower cost of processing applications.
- Enables best use of resources.
- Fast accurate processing of applications
- Activity and financial performance information available to all.
- Less training required. Excellent user experience.
- All relevant information shared within the system to inform decisions.
- Provides customers with a consistent experience across all comms channels.
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