Research Series Limited

Virtual Cyber Security Operations Centre (vSOC)

vSOC service is designed to support organisations requirement for Cyber Security & Security Monitoring. Allowing for requirements gathering, design, handover and training of staff to operate the Cyber security operations centre. The vSOC service – CSOCs, SSOCs, SIEM allows protective monitoring logs, threat intelligence feeds, CERT and vulnerability information fusion.

Features

  • Enterprise design, full life cycle engagement of the SOC
  • Cyber security and situational awareness
  • Security compliance, MI reporting, Dashboard and Protective monitoring
  • Virtual SOC, SSOC, CSOC
  • Asset discovery
  • GDPR Compliant
  • Cyber Threat Intelligence (CTI)
  • Real-time alerting of security events and incidents
  • Correlation of events and logs from multiple sources
  • Threat and Continuous Vulnerability Management (TVM)

Benefits

  • Supports digital forensic programmes for the organisation
  • Provides huge cost savings
  • Offers Protective Monitoring
  • Offer e-discovery, digital evidence gathering
  • Flexible and customisable reporting
  • Preservation, analysis, chain of custody and presentation
  • Cyber Incident Response Processes
  • Training, Experience, Knowledge and Skills Transfer
  • Quick & Easy to setup and deploy
  • Flexibility and customisation

Pricing

£64 to £255 per device

Service documents

G-Cloud 11

272108653899280

Research Series Limited

Dr Cyril Onwubiko

+44(0)7974112418

digital@research-series.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints NA
System requirements
  • Virtual Machines
  • Software licenses
  • Physical Appliance

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Email support only.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide three levels of technical supports:
1) Dedicated ASM (Account Security Manager) - Premium
2) Cloud Support Engineer (Level 2)
3) Service / Sales Account Manager (Level 1)
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We will deploy the service, and provide users online training.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction In open data format.
End-of-contract process Logs are off-boarded to the user or organisation in open data format. As agreed with the organisation, logs will then be destroyed.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Desktop allows for the different features to be setup using a mouse, which may be challenging on a mobile.
API Yes
What users can and can't do using the API Supports all API available out of the box, and customisable APIs.
API documentation Yes
API documentation formats
  • HTML
  • ODF
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Customise reporting and searching

Scaling

Scaling
Independence of resources The service is a truly Cloud-based service, which means, we can flex up or down dependent on the client requirement.

Analytics

Analytics
Service usage metrics Yes
Metrics types Number of Log Sources monitored
EPS generated by the monitored estate
Etc
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Alien Vaults USM SIEM

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach In open data formats, Syslog, Raw Log, CEF, STIX, etc.
Data export formats
  • CSV
  • Other
Other data export formats Syslog
Data import formats
  • CSV
  • Other
Other data import formats
  • Syslog
  • Raw Log
  • STIX

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Cloud-based service SLA is inherent of the Cloud supplier.
The On- Prem is a standard support response times of 30 Minutes
Approach to resilience The vSOC SIEM is fully resilience and HA, and leverages the AWS cloud environment resilient design.
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels Only privileged users (pre-provisioned users) are allowed access.
Management interface is separate to Data Channel or Scan Channel
Only management channel is used for user access
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Cyber Essentials
  • Cyber Insurance

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards CESG Certified Security Professional (CCSP)
Information security policies and processes NIST Cyber Security Policy
HMG SPF
ISO 27001

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach CAB-approved change management
Change notification service
Vulnerability management type Supplier-defined controls
Vulnerability management approach We conduct continuous vulnerability scans using the SIEM tool, and threat intelligence subscription / feeds enable us to detect and alert of any vulnerabilities or threats that need mitigating.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach We use automated commercial and Gartner-selected SIEM to monitor the ICT estate in real-time, using automate threat intelligence feed to become aware of immediate threats, and using various sensors to detect IOCs so that the SIEM can raise a real-time alert, which are follow and resolved.
The SIEM uses multiple specific-focused sensors for continuous scans, IDS, IPS, threat intel and asset discovery, these allows the environment to be properly monitored.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Incidents are investigated and reported to the client
Incidents are also escalated to the client
There is a Major Incident Response process
Regular incident reports are provided to the client, and on request
User can also report an incident

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £64 to £255 per device
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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