When you need a map and only a map, MapMaker selects, cuts and produces one for you. MapMaker takes Ordnance Survey’s (OS) most detailed mapping data, OS MasterMap, and makes it available to you via a simple intuitive interface


  • Search for your area based on postcode
  • Get your map as a .bmp, .png, .tif or .jpg
  • Make it easy to understand - Add simple annotations


  • You only pay per map for what you need
  • You get OS MasterMap accuracy and clarity without the hassle
  • Get the benefit of mapping accuracy without software or training
  • The experience is an easy search and download process


£15000 per licence per year

Service documents

G-Cloud 11



miso sales



Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements
  • Browser accessible
  • Browser up to date
  • Browser secure

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times We use reasonable endeavours to respond to emails during standard business hours.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels Help videos and FAQ's available on misoportal.com
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Approved customers are on-boarded through the creation of a miso account and the activation of their MapMaker dashboard.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Upon leaving the MapMaker Service: Customers will be provided with an audit log of all data transactions. Audit logs will be provided in an appropriately suitable format. Customer Asset data – this is not applicable.
No charge will be made in relation to data extraction.
End-of-contract process Off-boarding follows the publication of automated emails and then the closure of their MapMaker Dashboard.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Adapted to tablet and smartphone formats.
Service interface No
Customisation available No


Independence of resources Demand in the system is met by auto-scaling through Amazon Web Services.


Service usage metrics No


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach PDF only.
Data export formats Other
Other data export formats PDF
Data import formats Other
Other data import formats Not available for this product

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The service will be available 99% of the time including Scheduled and Unscheduled maintenance. This excludes Unscheduled maintenance due to malicious attack.
Approach to resilience Available on request.
Outage reporting Email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Limited users. Username and password.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Follow ISO27001.
Information security policies and processes Follow ISO27001.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts
Vulnerability management type Supplier-defined controls
Vulnerability management approach Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Third party audit and assessment. Incident response dependent on severity.
Incident management type Supplier-defined controls
Incident management approach Incident management processes are in place for the service and are actively deployed in response to security incidents.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £15000 per licence per year
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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