Organisational Development Analytics

Real time strategic analytics of organisational culture. Significantly reduces employer costs by reducing absence, sickness & recruitment costs.
Information is analysed using risk based algorithms to deliver and metrics of organisational inhibitors; team strengths indicators and root cause analyses.


  • Real time analytics
  • Graphical decision support
  • Multiple or single team application


  • Identify and address team culture issues
  • Quickly build intra and inter-team collaboration
  • Identify process choke points


£2500 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10



Geoff Thomas

0845 838 5302

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements Updated standard web browsers

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within one working day
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard WCAG 2.0 A
Web chat accessibility testing Testing not yet complete
Onsite support Yes, at extra cost
Support levels On site implementation support £1200 per diem
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started On site training. Management briefing. Staff briefing. User documentation. Implementation support manual.
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction Downloaded CSV files followed by deletion.
End-of-contract process No cost for deletion
SFIA rates for data downloaded

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Data from user input interface can be collected via mobile browsers
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Testing not yet complete.
Customisation available Yes
Description of customisation Organisation tree structure is fully customisable by a nominated administrator.


Independence of resources Large bandwidth
Scalable servers


Service usage metrics Yes
Metrics types Team completion rates
Numbers of users
User response rates
Reporting types
  • Real-time dashboards
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Via administrator panel
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability If the service falls below 99.99% availability then pro rata refunds occur.
Approach to resilience Available on request.
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Management interfaces and support channels are restricted by passwords
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Information security policies and processes are read and signed at staff induction. Any variations in policies are emailed to staff. Changes of processes are applied organisation wide. Policies and procedures are overseen at board level.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All new modules are security and vulnerability tested before release. Regular penetration checks are implemented to review interaction of modules.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Potential threats are identified and their magnitude assessed through thorough partnership with our penetration testing agency. In addition supplementary information is gleaned from McAfee resources. Any vulnerabilities are immediately addresses and modules upgraded.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Potential compromises are identified and their magnitude assessed through thorough partnership with our penetration testing agency. Any compromises are immediately addressed and modules upgraded within 2 working days of testing.
Incident management type Supplier-defined controls
Incident management approach Users report incidents via email. If the event is mission critical then the user may phone a board level manager. All events are logged in the critical incident log. Common events are rare, on recurrence, however, a standard response is developed. Critical incident reports are distributed in summary to all active clients who may request a full report if desired.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £2500 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial A single team can use the service for one iteration for no fee. No training is included.


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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