Gradian Systems Ltd

Forcepoint Email Security

Forcepoint Email Security uses the Advanced Classification Engine (ACE) to identify threats ranging from annoying spam to advanced malware, phishing, and Business Email Compromise (BEC) attacks.

Features

  • Stop ransomware and other threats
  • Prevent data theft with content aware DLP
  • Spam and phishing protection
  • Real-time threat protection Protection against zero day attacks
  • Integrated data loss prevention
  • Powerful encryption for additional protection
  • Supports DKIM and SSL Encyryption.

Benefits

  • Stop ransomware and other threats
  • Ensure confidentiality of sensitive communications
  • Educate users to improve security awareness
  • Incident risk ranking to find the greatest risks
  • Unique phishing education feature Complete out-of-the-box solution

Pricing

£15.55 a licence

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 12

Service ID

2 6 8 7 5 1 3 8 7 4 1 1 4 9 0

Contact

Gradian Systems Ltd

Ciaran O'Rourke

07770 377 936

ciaran.orourke@gradian.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Forcepoint Advanced Malware Detection (AMD)
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None.
System requirements
  • We need minimum systems specs required to deploy product requirements
  • Cloud, On-Premise, or Hybrid Deployment Options
  • Windows Server (Virtual or Physical)
  • Windows SQL Database
  • Email Gateways - Physical, Virtual or Cloud (Hosted or SaaS)

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see Gradian's Support Guide attached
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Please see Gradian's Support Guide attached.
Support available to third parties
No

Onboarding and offboarding

Getting started
Gradian possess the skills and support to configure, deploy, support and run this service on your behalf. These services can be found under Gradian's Professional Service and Gradian's Managed Configuration Service
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Available upon request
End-of-contract process
Available upon request

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Forcepoint Email Security provides a Personal Email Manager portal that enables users to manage their quarantined emails, such as spam or DLP related emails. Administrators can also allow users to manage emails that have suspicious attachments or malicious content, but that is not recommended. Admnistrators can modify email security policies, rules, filters, connection controls and many other configurations within the Email Security management console.

Scaling

Independence of resources
Forcepoint works with customers to properly size their email security deployment based on the number of users and email traffic totals to ensure zero downtime or latency.

Analytics

Service usage metrics
Yes
Metrics types
Available upon request
Reporting types
Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Available upon request
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats
  • CSV
  • PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • CSV
  • PDF

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available upon request
Approach to resilience
Please contact a representative for details.
Outage reporting
Please contact a representative for details.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
26/06/2018
What the ISO/IEC 27001 doesn’t cover
Please contact a representative for details.
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
06/12/2014
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
Please contact a representative for details.
PCI certification
No
Other security certifications
Yes
Any other security certifications
Privacy Shield - EU/US data privacy ISO27018

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27018 and SOC 2 type II
Information security policies and processes
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£15.55 a licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Please contact us for details of free trial.

Service documents

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