FusionExperience Ltd

Napier - AI Entity Screening for Compliance and Know-Your-Customer

Napier enables organisations to screen their customers, suppliers, partners and payments against 3rd party or in-house watchlists with substantially fewer false positives than traditional solutions. Rules-based with a high speed, scalable solution for large volumes while remaining extremely configurable, with dedicated workflow to enable users to process case results efficiently.


  • Configurable data model to fit customers' requirements
  • Can load data in a wide variety of formats
  • Scaleable solution; thousands to billions of data points
  • Can load 3rd party watch/sanction lists or use in-house ones
  • Configurable weighting of multiple data-points massively reduces false positives
  • Machine Learning to optimize up the workflow process
  • Can include facial recognition to give multiple match criteria
  • Team-based workflow to manage hits
  • Fully audited
  • Cloud based or Hosted Solutions available.


  • Significant reduction in false positives results in far less work
  • Matching techniques configurable to available customer data
  • Intuitive workflow to manage screening hits
  • Real time and batch screening
  • AI learns most likely outcomes over time and make suggestions
  • Re-process results from other systems to reduce false positives


£5000 per instance per month

Service documents


G-Cloud 11

Service ID

2 6 8 5 4 9 8 2 3 1 0 4 6 3 2


FusionExperience Ltd

Steve Edkins

+44 (0)2038850687


Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
Cloud based on Linux infrastructure.

Can be on-premise.

Watchlists or sanctions lists must be created internally or sourced separately.
System requirements
  • Cloud service so internet access required
  • Watchlists/sanction lists must be provided
  • Can create own rules bases

User support

Email or online ticketing support
Email or online ticketing
Support response times
Four working hours, Monday to Friday.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Standard support is 9-5 UK hours and UK business days
Extensions can be agreed at extra cost
Support available to third parties

Onboarding and offboarding

Getting started
Training as appropriate including onsite training, online training and user documentation.
Service documentation
Documentation formats
End-of-contract data extraction
Under support agreement we will export the users data in the pre-agreed format otherwise the data will be removed and a data destruction certificate issued
End-of-contract process
As per previous answer basic data export or destruction is included.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install
Designed for use on mobile devices
Service interface
What users can and can't do using the API
A 'screening' against a set of data can be performed using a REST API
API documentation
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Customisation available


Independence of resources
From an infrastructure perspective careful capacity planning, monitoring and management for each individual organisation's private cloud.


Service usage metrics


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Napier Limited

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Export of (smaller) data sets can be done from the browser over https. Larger exports are managed separately and are usually transferred using secure SFTP.
Data export formats
  • CSV
  • Other
Other data export formats
Data import formats
  • CSV
  • Other
Other data import formats
  • JSON
  • XML

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Depends on hosting provider selected for hosting the solution - provided by third party.
Approach to resilience
Depends on requirements of client. The following are all available, at different costs:

* Data duplication across nodes
* Data backup/recovery
* VM snapshots
* Data centre level redundancy
Outage reporting
Client-configurable; usually text and email

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Access available to only authorised named staff members and all actions are logged as per Audit answers following
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
QMS International
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
Covers the whole organisation
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO/27001 certified, quarterly ITSM meetings and annual external audits of ISO 27001 compliance to documented processes and policies for data and security.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Full set of published change management processes. Configurations are tracked per client organisation and tracked at the component level and at the time of implementation all changes are security scanned and run through a set of automated test scripts.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Threats are assessed on an ongoing basis by the CTO and preventative or remedial actions taken accordingly. There is active monitoring on the data centre and servers (including DDoS). We use the OWASP framework and various source code security checkers.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
There is active monitoring of the data centre and servers to detect potential compromises. In the event of a compromise action is taken with immediate effect to resolve, or plan to resolve, the situation. As per the agreed standard and policy.
Incident management type
Supplier-defined controls
Incident management approach
Documented ITIL based service management processes and procedures.
Users report incidents via email directly into service management system
Monthly service reports provided. Detailed incident reports provided depending on severity of incidents as agreed in the above processes.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£5000 per instance per month
Discount for educational organisations
Free trial available

Service documents

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