TALEOS CONSULTING LIMITED

Business Intelligence and Reporting

Taleos Consulting provides expert support and assistance with realisation of Business Intelligence (BI) capabilities on your private or public cloud-based databases. From current-state analysis through design, implementation and testing, we will help build the data-marts, reports and specialist tools to ensure you gain insightful Business Intelligence from your existing data.

Features

  • BI Vision & Strategy
  • Information Operating Model and Governance
  • Data Management Service
  • KPIs and Actionable Insights - Value Drivers
  • Data Architecture
  • Roadmap – Executing the BI Vision

Benefits

  • Ability to drive cost savings & cost avoidance
  • Common understanding of information attributes
  • ‘Line of Sight’ between decision and supporting data
  • Rationalisation and simplification of KPIs and reports
  • Business decisions based on measurable insights
  • Key entities mastered in central repositories
  • Common understanding of data attributes across the organisation

Pricing

£850 to £1050 per person per day

  • Education pricing available

Service documents

G-Cloud 9

266330274362368

TALEOS CONSULTING LIMITED

Vinay Dhawan

02034882927 / 07771515782

vinay@taleosconsulting.com

Planning

Planning
Planning service Yes
How the planning service works Your BI plan starts with high-level diagrams, broad policy statements and general definitions. As organisations’ environments mature, so too will the formal documentation and depth of detail identified in your strategy document.
As part of our BI offering we start with a BI Vision & Strategy helping improve knowledge management, enhances tactical, strategic and operational decision making, advances the business by making the best use of information and enables BI penetration into the business processes.
Taleos Consulting helps organisation design and build the IMO (information Management Organisation) to enable faster processing, higher data quality and improved compliance, enabling improved BI and decision making.
We work with key departments and stakeholders to lay out the agreed quantifiable measures, that reflect the critical success factors of an organisation. Based on an analysis of the organisational mission, the KPIs measure progress towards those goals.
As part of initial planning, we also set out the approach to how data will be captured, aggregated and presented for exploitation and analytics. It sets out that integration requirements, repository structures, standard tools along with the approach to mastering key data entities.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Taleos Consulting can design and run training programmes to build our customers’ in-house analytical capabilities, in order to better exploit cloud services data.
We provide user-centric, experiential learning to staff, using live cloud data where possible, to allow analysts to undertake real-world simulations relevant to their job roles.
We provide rapid up-skilling through a number of four-week intensive learning and development courses.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We use our Data Quality Framework to help customers rapidly identify data issues and progress them through to resolution. We assist our customers in creating a joined up method for achieving the resolution of data quality problems and measuring the results delivered. As part of this process we create data quality scorecards to rapidly identify the
quality of data over time against defined targets based on pre-defined business rules.
This helps organisations to put in place processes that monitor data records as they move through systems ensuring that all data is correctly flowing from source to target.
We help clients draw up extensive operational and performance testing plans based on non-functional requirements for Data transformation, migration and exploitation solutions including BI solutions. Alignment to clearly identified non-functional requirements is key to a success of any Taleos Consulting project

Security testing

Security testing
Security testing service Yes
Security testing type
  • IT Health Checks
  • Risk analysis
Accredited security testers Yes
Security testing accreditations CREST
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Buyer hosting or software
How the support service works We provide both on-site and offline support to our clients through our helpdesk and first and second line support.
As a small and dedicated organisation, we pride ourselves in our ability to provide our clients with a full hands-on support, ensuring they have the benefit of experts on hand as and when required, as part of the service offering.
We have the ability to provide a full service management team to be based on-site or offsite

Service scope

Service scope
Service constraints While Taleos Consulting does not offer any bespoke tools or products, we help you to define a detailed understanding of the data issues and opportunities using cloud services. We define the scope and requirements of your Business Intelligence capability, from a full review of relevant documentation, structured focus interviews and
key stakeholder workshops.
Through documented outputs and senior stakeholder reviews, we capture and present a prioritised gap analysis. It also gives a clear understanding of where to focus on BI efforts along with a business impact of addressing the unmet business needs

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Taleos Consulting provides full online and onsite support 6 days per week, including telephonic and email support, usually within 4 hours.
Additionally as a small and dynamic organisation, we are always available to our clients. We recognise that online and cloud based systems operate 24/7 and we pride ourselves in being available when our clients need us.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels All Taleos Consulting clients and engagements benefit from a dedicated Technical Account Manager.
Help Desk: A dedicated help desk 9-5 Monday to Friday, however an out of hours number is available 24/7
First and Second line support, usually within 4 hours on weekdays and 8 hours on weekends and public holidays

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £850 to £1050 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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