IMD CONSULTANCY LIMITED

Programme Governance

IMD's Programme Governance service offers design, optimisation and implementation of enhanced programme governance, building efficiency and effectiveness into cloud-based programme management and decision-making.
This service will ensure all key programme stakeholders have a full understanding of how the governance framework operates and their specific responsibilities.

Features

  • Robust assessment of existing organisational governance arrangements and controls
  • Integration of programme and organisational governance
  • Implementation of governance processes and procedures
  • Alignment with industry standard methodologies: Prince2, MSP, MoR, ITIL, SAFe
  • Development of stage gate, design assurance and approvals processes
  • Established Terms of Reference for programme governance arrangements
  • Management of change control governance

Benefits

  • Embedded, efficient, streamlined programme and project governance
  • Management action and decisions taken at the correct level
  • Informed, timely and evidence-led governance and decision-making
  • Effective escalation routes to accelerate decision making processes
  • Roles and responsibilities clear, fully understood and accepted
  • Focus on business change
  • Increased policy compliance
  • Increased stakeholder confidence in achieving desired outcomes
  • Improved stakeholder management and communications

Pricing

£340 to £1,240 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 6 5 3 9 2 9 2 5 8 9 0 1 9 8

Contact

IMD CONSULTANCY LIMITED Anne Christie
Telephone: 07908 957944
Email: anne.christie@imd-group.co.uk

Planning

Planning service
Yes
How the planning service works
IMD offers services to support customers planning to implement cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We help organisations define their strategic goals, scope and vision for the service, and provide services to analyse user and business needs to develop robust User and System Requirements documentation and define future Target Operating Models. We help develop a compelling Business Case to secure funding and approval and provide the strategy to move from the current (as-is) to the future (to-be) environment. This includes, as required, a procurement strategy, benefits, risk and cost-benefit analyses and detailed, resourced and costed plans.
We conduct a review of planned programme and project governance to assess maturity and effectiveness, identifying opportunities for improvement. The review recommendations may suggest re-designing the programme governance system or optimising via iterative improvements. Working collaboratively, we help you implement the recommendations in a robust and timely manner to improve the robustness of transition plans.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
IMD puts people at the heart of transformation, particularly important when planning for, setting up and building the capability to maintain cloud systems and services. Hence, as part of our delivery, we provide informal training in the form of knowledge transfer, coaching, mentoring and upskilling. This ensures that the best practice methods applied during the delivery of our service are adopted by the customer team, so key skills and knowledge are retained following completion of the contract. We provide formal training as a separate service, delivered by accredited trainers, who are experienced practitioners in their fields. The majority of our training courses are accredited and lead to internationally recognised qualifications.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
IMD offers services to support customers setting up and migrating to or between cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We develop detailed, resourced and costed plans to support set up and migration activities, including governance, risks, assumptions, issues, dependencies and opportunity (RAIDO) management, benefits realisation planning and stakeholder engagement.
We enable organisations to determine their level of readiness, assessing feasibility and process maturity when implementing new systems and services or when developing an existing service. We develop Integrated Test, Evaluation and Acceptance strategy and plans to enable comprehensive compliance checks, testing and evaluation before formal acceptance. Equally importantly, we assess the readiness of your people to use and benefit from the new technology.
We establish your readiness by assessing the maturity and effectiveness of your governance processes, factoring in organisational capacity and capability. Working collaboratively, we help you implement the recommendations of our review to improve the robustness of your transition or migration programme, maintaining service continuity by mitigating the risk of system failure and/or downtime.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
IMD’s services help customers quality assure and performance test their cloud hosting or software systems and services.
We enable organisations determine their level of readiness, by assuring the performance of their systems, and quality assuring all aspects of their implementation from planning, through set up and migration, to testing performance of Business as Usual operations. We develop Integrated Test, Evaluation and Acceptance strategies and plans to enable comprehensive compliance checks, testing and evaluation before formal acceptance of cloud hosting or software systems and services.
We implement progressive reviews to assess the quality and maturity of outputs, making pragmatic recommendations for remedial and improvement actions, providing independent, unbiased, traceable and auditable evidence.
We provide quality assurance of your governance processes and controls and an independent assessment of the quality management arrangements. We can develop performance indicators based on service delivery, to assess the effectiveness of governance processes in ensuring the service meets the intended, or desired standard.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None specific to this service.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
IMD provides consultancy support across all SFIA grades, with prices detailed on the supplied Rate Cards.
For each engagement, we provide a Technical Account Manager who will be the central customer point of contact. The Account Manager will have experience operating within the relevant field and of coordinating the delivery of similar services. This provides additional domain knowledge and support to the delivery team, a first point for escalation of issues, and added intelligence and continuity across projects and programmes. The Technical Account Manager will ensure administrative or contractual queries are actioned and resolved, including the need for any additional specialist support.
In addition, we endeavour to provide a secondary point of contact for each engagement to ensure continuity of service and support.
Depending on the particular assignment, support will be provided on-site, or remotely via email and phone, with the flexibility to arrange meetings on site or at our offices. On-site support will normally be between 8 am and 6 pm, Monday to Friday, excluding Public Holidays. Support outside these hours can be arranged by negotiation. Technical Account Management and support will normally be integrated into the delivery team. Costs are included in the proposed price for each engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£340 to £1,240 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.