Oyster Information Management Solutions Limited

Data and Information Audit

A deeper dive into specific areas to diagnose issues, building
the case for change. This business engagement includes interviews or questionnaires, data inventories, maps processes and the systems in use. These records are risk assessed to produce a prioritised plan for a single project or a programme of works.

Features

  • Understand all compliance related information governance requirements and obligations
  • Experienced strategic, functional and technical consultants
  • Consultants can supplement existing project teams
  • Analysis of data classifications, retentions schedules, asset registers
  • Comprehensive report of your "as is" capability
  • Information governance plans formalised and prioritised via RAG status
  • Remediation recommendations cover strategy, goals, tactics and quick wins
  • Services provided as a service, or as a project
  • Information compliance risks formalised and prioritised via RAG status
  • Fully costed proposals to support business case for change

Benefits

  • Cost-effective and flexible service delivery model
  • Fully understand the information governance requirements of cloud-based projects
  • Facilitate information governance compliance
  • Demonstrate information governance to clients, customers and suppliers
  • Cloud technology and repository recommendations to support information governance
  • Process change recommendations to support information governance
  • Switch service on or off as required via web portal
  • Significant discounts on all related projects
  • Prove information compliance to clients, customers, regulators and suppliers

Pricing

£821 to £1710 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 6 4 8 0 3 2 8 7 0 6 9 0 1 5

Contact

Oyster Information Management Solutions Limited

Josef Elliott

0207 199 0620

josef.elliott@oyster-ims.com

Planning

Planning service
Yes
How the planning service works
Oyster IMS provides business analysis services to understand the clients' current situation and design how they can be migrated to the cloud. Oyster IMS also provides solution design services to ensure the correct cloud infrastructure, storage and bandwidth.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Oyster IMS offers analysis services for both business processes and data along with a design service that helps buyers migrate to the cloud or between cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
There are no constraints to this service

User support

Email or online ticketing support
Email or online ticketing
Support response times
Oyster IMS has several service levels which provide responses from as little as 15 minutes. Response times are measured during support desk hours of operation which does not normally include weekends.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Oyster IMS provides a variety of support packages at different prices. For example standard support for certain products and configurations will consist of a base fee of £5,000 per annum plus £10 per user per month. Oyster IMS can also provide enhanced support for an additional fee which includes additional onsite support from an Oyster IMS engineer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£821 to £1710 per person per day
Discount for educational organisations
Yes

Service documents

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