Exam Ready

On Demand Exam Platform schools.examready.co.uk

ExamReady is an innovative cloud based exam platform that assess students, benchmarks and tracks progress over a range of concepts.
Set concepts to be tested, adjust difficulty levels and exam format.

ExamReady is suitable from KS1-KS3, GCSE for Maths, English and Science. Verbal/Non Verbal reasoning also covered.

Features

  • Create your own exam workflows (paper style, format etc.)
  • Test concepts from a knowledge base or create custom concepts

Benefits

  • Glean insights from completed tests (e.g. Cohort performance)
  • Flag concepts and techniques that need re enforcing
  • Feedback on incorrect answers with links to appropriate resources

Pricing

£99 to £139 per licence per year

Service documents

G-Cloud 10

262823461688248

Exam Ready

Harjinder Gill

020 3890 2492

info@schools.examready.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No Constraints.
System requirements
  • Internet Access
  • Web Browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Mon-Fri (9am-5pm) up to 4 business hours response time.
Weekends: Next working day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard WCAG 2.0 AA or EN 301 549 9: Web
Web chat accessibility testing Software used for web chat is complaint with WCAG 2.0 AA standards
Onsite support Yes, at extra cost
Support levels Channel (inclusive with subscription):

In-app support: (9am-5pm Mon-Fri) up to 1 hour
Phone Support: (9am-5pm Mon-Fri) up to 3 hours
Email Support: (9am-5pm Mon-Fri) up to 4 hours

Onsite Support (if required):

From £300 per day exc. VAT and exc. expenses
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started User Documentation provided.
Over the phone walk through if required.
Accounts pre configured prior to initial on boarding.
We will be releasing a suite of explainer videos and Webex/screencast capabilities (on roadmap).
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction The platform allows users to export the data at any time.
An Account Manager can assist customers in off boarding (extracting data etc.).
End-of-contract process Any Data is securely retained for 3 months post termination (can be customer defined). All data permanently erased after 3 month period.
All Data will be handled in accordance to GDPR laws.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices No
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing None as of yet.
API No
Customisation available No

Scaling

Scaling
Independence of resources The use of load balancing servers to scale up and down according to demand usage.

Overall performance will not be affected by surges in usage,

Analytics

Analytics
Service usage metrics Yes
Metrics types User activity.
Concepts covered and remaining.
User progress tracker (internal to platform)
Time taken to answer questions and complete question packs/papers/quizzes.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Users may export their data via CSV format.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability We provide a 99% uptime guarantee excluding incidents out of our control (e.g. a natural disaster).
Approach to resilience Our platform utilises cloud infrastructure (e.g. Amazon Web Services) with multiple layers of redundancies.

Working with established providers enables us to provide a scalable and resilient (e.g. uptime wise) service to clients.
Outage reporting Outages will be cascaded to clients via email or phone (depending on severity).

We will soon be implementing a public Dashboard.

Any planned service is communicate in advance with the frequency of notification increasing closer to the time of any planned outages.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels Permission, role based workflows depending on user type interfacing with the platform.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • SSL Certification across entire platform
  • Cyber Essentials Pending

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Internal compliance of policies & procedures and multi level security protocols.
Information security policies and processes We have a number of IT Security policies in place. These cover multiple areas (e.g. data access procedures).

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach If a customer requires more information, we will be happy to share our methodologies and industry best practices as part of the product delivery/ post sales process (e.g. source code control etc.).
Vulnerability management type Supplier-defined controls
Vulnerability management approach We partner a third party to proactively scan and alert based on a database of of vulnerabilities which they maintain, in addition to our own best practice vulnerability scanning and monitoring.
Protective monitoring type Supplier-defined controls
Protective monitoring approach We partner a third party to proactively scan and alert based on a database of vulnerabilities which they maintain, in addition to our own best practice vulnerability scanning and monitoring.
Incident management type Supplier-defined controls
Incident management approach If a customer requires more information, we will be happy to share our methodologies and industry best practices as part of the product delivery/ post sales process (e.g. predefined processes on managing incidents, comms strategy with all stakeholders etc.).

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £99 to £139 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial A 7 day free trial of any one of the subscriptions. The period and functionality can be extended upon request.
Link to free trial Schools.examready.co.uk

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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