Hyve Limited

Fully Inclusive Security Audit

Hyve's Security Audit provides a comprehensive health check of your IT infrastructure in order to protect your business's sites and data. The audit involves a series of security measures to safeguard your business, and Hyve can provide ongoing management of your cloud security infrastructure should you require it.

Features

  • Site security analysis
  • System scans
  • IPS (Intrusion Prevention System)
  • DDoS mitigation
  • Firewall
  • WAF (web application firewall)
  • Malware protection
  • Patch Management

Benefits

  • Learn how to safeguard your business and educate your employees
  • Audited by cloud security experts
  • PCI compliant cloud platform
  • ISO27001 accredited company

Pricing

£500 per instance

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 6 1 3 1 0 1 5 2 5 7 9 1 8 7

Contact

Hyve Limited

Neville Louzado

0800 612 2524

info@hyve.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Here at Hyve we follow PRINCE II Methodology
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Hyve Cloud
  • AWS
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The Security Audit takes place remotely, charged on a day per day basis. Further support will be from consultants during working hours (9-5), contactable via telephone or e-mail. Hyve can provide ongoing management of your cloud security infrastructure should you require it, at extra cost.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Priority 1 Tickets - 20 mins Priority 2 Tickets - 1 Hour Priority 3 Tickets - 6 Hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
All web chat services have been fully tested with assistive technology users
Support levels
We provide three tiers of server management: Standard, Full and Advanced. Standard Management includes: network management, hardware management, firewall management, OS management, server monitoring. Cost included in package per month. Full Management includes: as above for standard and including web server management, application layer management and database management. £50 per month. Advanced Management includes: as above for full and including performance tuning and access to Hyve development team. £100 per month. We provide customers with a technical account manager and cloud support engineer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£500 per instance
Discount for educational organisations
Yes

Service documents

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