Omniplex

Articulate 360

Articulate 360 is an annual subscription that includes everything you need for e-learning course development.
Articulate 360 includes both Storyline 360 and Rise 360, plus a slew of other authoring apps. Use Storyline 360 to develop custom, interactive courses that work on every device.

Features

  • Intuitive User Interface
  • Authoring Apps
  • Course Assets
  • Project Review
  • Online Training

Benefits

  • Several content creation tools offered within Articulate 360
  • Time saving
  • Increased Efficiency

Pricing

£1000 per licence

Service documents

Framework

G-Cloud 11

Service ID

2 6 1 2 9 4 4 1 2 7 6 3 5 5 9

Contact

Omniplex

Matt Cooper

07795967186

matthew.cooper@omniplex.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No
System requirements
  • 2 GHz processor or higher (32-bit or 64-bit)
  • Windows 10 (32-bit or 64-bit)
  • Windows 8 (32-bit or 64-bit)
  • Windows 7 SP1 or later (32-bit or 64-bit)
  • Mac OS X 10.6.8 or later

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Same day . Weekends may be next working day.
Articulate support available 24/7
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Through Articulates web page.
Web chat accessibility testing
N/a -
Onsite support
Yes, at extra cost
Support levels
Technical Support provided by our support team in our UK office.
Online support is accessible through the Articulate website.
Support costs £120 per annum
Support available to third parties
No

Onboarding and offboarding

Getting started
Telephone support is available along with support online from the provider.

On site training can also be arranged
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Some allow for saving to local drives
End-of-contract process
Training and Support are additional costs

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
N/a
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Creation of personalised e-learning courses

Scaling

Independence of resources
Hosted by the software provider - Articulate

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Articulate Global Inc

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Some can be saved locally
Data export formats
ODF
Data import formats
Other
Other data import formats
Html

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Please view Articulates terms and conditions
Approach to resilience
Please read Articulates terms and conditions or request this information
Outage reporting
Articulate via email

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Please request this data
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Please request this data
Information security policies and processes
Please request this data

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Please request this data
Vulnerability management type
Undisclosed
Vulnerability management approach
Please request this data
Protective monitoring type
Undisclosed
Protective monitoring approach
Please request this data
Incident management type
Undisclosed
Incident management approach
Please request this data

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1000 per licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Articulate provide a free trial please refer to their website
Link to free trial
Www.articulate.com

Service documents

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