Costain Limited

Microsoft Azure Infrastructure and Cloud Solutions

Costain has a strong Microsoft Azure solutions capability, combining in-depth Microsoft technical expertise with our domain knowledge in smart infrastructure. We provide flexible resource to work with your team or deliver solutions. We deliver solutions that simplify and standardise workflows, enable collaboration, efficient working and enable data insights and analytics.

Features

  • Collaborative Agile approach to requirements discovery and fast solution delivery
  • Experienced Microsoft technology consultants
  • Expertise across Azure, SharePoint O365, Microsoft Dynamics, data and PowerBI
  • Identify the best technologies to deliver a custom solution
  • Deep domain understanding of engineering & smart infrastructure
  • Pragmatic approach and solutions ruggedised for complex delivery programmes

Benefits

  • Enhanced business value through our Agile approach and domain knowledge
  • Reduce TCO by providing guidance on integrated solutions and automation
  • Faster insights from data applying cross-sector smart infrastructure expertise
  • Experienced delivery teams, reducing organisational delivery and technology risks

Pricing

£580 to £1,789 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 5 2 6 4 3 7 5 1 1 8 6 1 1

Contact

Costain Limited Tim Ellis
Telephone: 01628842444
Email: gcloud@costain.com

Planning

Planning service
Yes
How the planning service works
Costain can provide advice for planning Microsoft-based services or solutions, including PowerBI, Sharepoint, Dynamics and Azure, that best meet your requirements.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Dynamics
  • Microsoft Azure
  • Microsoft PowerBI
  • Microsoft SharePoint
  • Microsoft Office365

Training

Training service provided
Yes
How the training service works
Costain can provide knowledge transfer to customer teams if required as part of our consultancy offerings.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We provide advice for migration to Microsoft services that best fit your requirements. We have developed a proven methodology for migrating to a Microsoft-based platform, with lessons learned from our expertise in cloud setup and migration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Costain are able to provide systems assurance services and quality assurance testing as part of our wider services.

Security testing

Security services
Yes
Security services type
  • Security risk management
  • Cyber security consultancy
  • Other
Other security services
Enterprise Security Architecture

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No specific constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support calls are categorised by urgency and assigned with a corresponding priority, according to impact and severity. Priority is ranked on a scale of 1 to 4, where 1 is most critical. Response times are: Priority 1 - 1hr response, 4hr resolution Priority 2 - 2hr response, 8hr resolution Priority 3 - 24hr response, 48hr resolution Priority 4 - 24hr response, 168hr resolution Service times are 9.00am to 17.00 (UK time), Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Costain provides support and maintenance services, managed and certified to the ISO20000 Service Management standard. This ensures that we can focus on delivering value by being agile and flexible in meeting our clients service needs, whilst continually monitoring and improving our service provision. Our standard support times are 0900 - 1700 (UK), Monday-Friday and our service desk can be contacted via phone or dedicated gcloud email address (gcloud@costain.com). All service staff are ITIL trained and we follow both the best practices set out by ITIL and required by our ISO certification. We provide: Mature Service Management process aligned with ISO2000 and ITIL; Service and contract management with dedicated service managers; Service level management and ability to work with clients to design services and define appropriate service requirements; Service management reports and KPI management; ESCROW services to ensure business and service continuity; Continual Service Improvements processes and reports. On-site support post-handover is based upon SFIA rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£580 to £1,789 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.