Gradian Systems Ltd

Valimail Enforce

With no means to authoritatively identify the sender, anyone can easily impersonate sending domains. Valimail is the only fully automated, anti-phishing platform that governs DMARC, DKIM, SPF & BIMI. Only full automation provides a guaranteed path to rapid and critically, safe enforcement of DMARC.

Features

  • Provides real time vendor specific SPF responses. No SPF flattening.
  • Fully automated discovery of thousands of services
  • Simple, intuitive GUI for adding services eliminates DNS updates
  • Automatically adjusts to underlying network and platform changes
  • No false positives. Legitimate services are never blocked
  • Supports BIMI to display your logo in receiver's inbox
  • Increases email delivery and open rates for marketers
  • Does not extract, process, or store PII — ever
  • FedRAMP authorized, SOC Type 2 compliant
  • Facilitate GDPR, HIPAA compliance

Benefits

  • Visibility and enforcement without putting your PII at risk
  • No DMARC RUF used
  • Shortest time to enforcement among major vendors
  • Get 100% success rate
  • Near zero investment of people’s time
  • Save £200K+ in operational expenses compared to alternate solutions

Pricing

£15,000 a licence a year

Service documents

Framework

G-Cloud 12

Service ID

2 5 5 0 2 8 3 5 1 3 2 4 1 6 1

Contact

Gradian Systems Ltd

Ciaran O'Rourke

07770 377 936

ciaran.orourke@gradian.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see Gradian Support Guide attached.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
No
Support levels
Please see Gradian Support Guide attached.
Support available to third parties
No

Onboarding and offboarding

Getting started
Our onboarding team provides configuration and support.
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
PowerPoint
End-of-contract data extraction
Provided by service provide in a variety of formats. Please note, no personal data is stored.
End-of-contract process
For renewals, there is no interuption in the serivce. For customers who leave the service, we provide the configuration files and guidance on migrating to the next service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No difference.
Service interface
Yes
Description of service interface
Web browser Interface.
Accessibility standards
None or don’t know
Description of accessibility
Through a secure HTTP connection.
Accessibility testing
None.
API
No
Customisation available
Yes
Description of customisation
By importing DMARC data and seeing custom reports based on their unique data profile. Further, they can determine which services should and shouldn't be authorized.

Scaling

Independence of resources
Valimail have built scalability and redundancy into many parts of the system.

Analytics

Service usage metrics
Yes
Metrics types
Through a dashboard and occassional reports sent via email.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Valimail

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
From the application.
Data export formats
CSV
Data import formats
Other
Other data import formats
N/A

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.9% Availability.
Approach to resilience
Enforce Platform is setup as HA on AWS.
Outage reporting
Valimail will contact the email address provided by the customer to advise of outages.

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Through RBAC.
Access restriction testing frequency
At least every 6 months
Management access authentication
Other
Description of management access authentication
Users are authenticated through 2FA, email and password combined with random time sensitive token generation.

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • SOC2 Type 2
  • US FedRAMP

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
CSA CCM version 3.0
Information security policies and processes
SSAE-18, SOC2 Type2, Privacy Shield and FedRAMP compliance.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Changes follow an infrastructure as code approach, enabling changes to be reviewed and scanned for vulnerabilities prior to being deployed. Our CI and deployment systems are automated, with human gates to ensure reliability and effectiveness.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Vulnerability scans are done on a regular cadence as well as part of any change. Scans result in either a logged notificaiton of success, or a triggered alert. If the software build or vulnerability scan alerts, the action in question is stopped until it can be reviewed and investigated. This prevents any code based vulnerabilities from reaching the staging or production environments.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
All systems are monitored and logged. All code libraries are rigorously scanned on a continuous basis. Any Zero Day bugs are patched immediately or as soon as a patch is available. CVE are verified continuosly by scanning code in our repositories for vulnerabilities and ClamAV for viruses.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incidents can be reported from systems or any individual. Incidents generate a ticket in our system of record, and are triaged to determine severity (if required). Key groups are alerted, and a record of actions begins. Depending on the type of incident a response plan is initiated, providing procedures for investigation, preservation, notifications, and forensics.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£15,000 a licence a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Initial domain analysis which provides reporting on the global emailing activity for primary and secondary domains.
Link to free trial
Information on request.

Service documents

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