APPTechnology

Legacy Application Management Service - Azure or AWS Hosted

Legacy Solutions from APPtechnology enables your 8 Bit, 16 Bit and 32 Bit business critical applications to be securely provisioned to your users running Windows 10. Can be hosted in AWS or Azure. Overcome Windows 10 compatibility and older OS security issues while retaining your users experience and functionality.

Features

  • Any application, any platform to any device from the Cloud
  • Includes 8 Bit, 16 Bit and 32 Bit applications
  • Desktop OS, server OS or mainframe applications supported
  • Allows managed interaction between legacy application and modern desktop
  • Windows , MacOS or Android clients, or HTML5 configurations
  • Virtual appliance based solution, Azure, AWS and VDI options
  • Cloud scalable, with private or public options
  • Cloud, physical or hybrid approach
  • Fix once, irrespective of user operating system

Benefits

  • SLA backed secure provisioning of your legacy applications
  • Scalable solution to manage your applications until their retirement
  • Cost effective approach compared to redevelopment
  • Removes the security profile risk of legacy applications
  • Full disaster recovery resilience
  • Legacy solution can host multiple applications
  • Applications can be retired or replaced as required
  • Offline use and data sync options available

Pricing

£120.00 to £230.00 a licence a year

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 4 1 2 3 9 7 0 7 2 9 0 6 2

Contact

APPTechnology Martin Sweeney
Telephone: +44 7843 027515
Email: martin.sweeney@apptechnology.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
None - We can deliver your Legacy applications, hosted on an in support and secure 64 Bit server environment to any device that has HTML5 access.
System requirements
  • Hosting of virtual appliance in your private cloud
  • Microsoft Windows licensing can be included or utilise your EA

User support

Email or online ticketing support
Email or online ticketing
Support response times
9 to 5 - 2 hours response.
Out of working hours and weekends - 8 hours responce
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
P1 Critical - Submit via Phone. 1st call response: Within 1 hour, during manned service desk hours.

P2 Serious - Submit via Phone. 1st call response: Within 3 hours, during manned service desk hours.

P3 Moderate - Submit via Phone or Email. 1st call response: Within 48 hours, during service hours
Support available to third parties
Yes

Onboarding and offboarding

Getting started
A Proof of Concept engagement will demonstrate your application functioning on your target systems. The solution is then implemented in your private cloud (or Hybrid combination of Physical and Virtual appliances), and your Legacy application(s) are imported into the system. Operational training to cover deployment is given, along with packaging training to allow administrators to add further applications as required.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
There is no user data retained within the virtual appliance. User access control is via your corporate AD. Any data related to the functioning of your legacy application is handled by either live integration with your internal database systems or by folder redirection.
End-of-contract process
Licensing will reduce the functionality of the legacy system and alert your administrators.

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None - provision of Legacy applications is to any device that supports HTML5
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Subject to the licensing model chosen, system capacity and application requirements, administrators can add further applications to the Legacy system, thereby increasing application scope and reducing the solutions cost per application.

Scaling

Independence of resources
Scalability is built into the design of your Legacy Application Solution.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Various depending on technical solution requirements

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Not applicable
Data export formats
Other
Other data export formats
Not applicable
Data import formats
Other
Other data import formats
Not applicable

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Not Applicable, Solution is hosted within your own private cloud.
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Solution is hosted on your private cloud, so your own cloud uptime is the restricting factor. If using a hardware and private cloud design then full datacentre DR capability to ensure uptime is available. Software support and SLA levels are within the EULA.
Approach to resilience
Resilience is built into the design and capacity of the Solution. We can leverage your private cloud, and include multi DC DR resilience, with seamless user handover incorporated.
Outage reporting
Internal Web Portal

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
Users are authenticated by your Active Directory
Access restrictions in management interfaces and support channels
Administrator access controlled by internal policy or your Active Directory based on requirements.
Access restriction testing frequency
At least once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials Plus

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essentials Plus
Information security policies and processes
Internal Data Protection Policy

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Supplier defined controls
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Assessment via Cyber Essentials Plus
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Supplier defined controls
Incident management type
Supplier-defined controls
Incident management approach
Pre defined supplier processes

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£120.00 to £230.00 a licence a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
For standalone Legacy applications we can demonstrate the Solution provisioning your application to a target platform. For Enterprise legacy applications with back end and live data connectivity this requires a paid Proof of Concept engagement.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.