Mood International Software Limited

MooD Software Components

MooD Business Architect, MooD Active Enterprise and MooD Edge components which can be used to build bespoke MooD Cloud Solutions.

Features

  • Portfolio Review/Balance of Investment
  • End to end design with bespoke data visualisation
  • Full architectural software suite
  • Web front end that allows access from any location
  • Integrate current data sources
  • Cost Estimating and Modelling
  • Draw a line-of-sight from operational activity to business outcomes
  • Identifies relationships, information flows and interactions between elements
  • Bring disparate data sources into a central repository
  • Intelligent Architecture Platform (MooD 16) development/implementation and training

Benefits

  • Thoroughly proven methodology in defence
  • Provides single version of the truth
  • Delivers unlimited data scalability and 99%+ availability
  • Improve business-led agility and responsiveness
  • Amalgamate data from different services
  • Analyse how operational activity is affecting overall business outcomes
  • Flexible data backend that accepts any data source
  • Do difficult things quickly for unprecedented ROI
  • Integrate data to and from anywhere
  • Enables evidence-based, data-driven decision making

Pricing

£50000 per instance

Service documents

G-Cloud 10

253721359781515

Mood International Software Limited

G Cloud Team

01904717300

g.cloud@moodinternational.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Services can work in parallel with other services
Cloud deployment model Private cloud
Service constraints N/a
System requirements
  • Microsoft SQL
  • Microsoft Windows
  • Microsoft Office

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Initial response to email is due within 4 hours on Monday to Friday from 09:00 to 17:00 excluding national holidays. Immediate response to phone and online requests business hours Monday to Friday. Online support portal available 24/7. Dedicated customer account manager available business hours. Enhanced levels of support are also available at extra cost.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Onsite support is available through a Managed Service, pricing is dependent on the number of end users and support levels defined. A Technical Account Manager will be provided as will a customer account manager. Additional services include but are not limited to training, modelling support, model definition, design, configuration and test services.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started The user is fully supported through an online support capability, user documentation and onsite training can be provided.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
  • Microsoft Office
  • Microsoft Visio
End-of-contract data extraction Data can be exported to removable media, office file format or any requested database.
End-of-contract process On Contract close MooD deliver a full transition and close down service. All exportable data will be provided on removable media.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Solutions can render within the browser or be accessed by an app on a mobile device. Service to the solution can be contracted to be the same across both mobile and desktop.
Accessibility standards None or don’t know
Description of accessibility Software is accessible via the browser
Accessibility testing None
API No
Customisation available Yes
Description of customisation Software can be configured to requirements.

Scaling

Scaling
Independence of resources Solution Software is load balanced on Private Cloud infrastructure

Analytics

Analytics
Service usage metrics Yes
Metrics types Usage trends and connections
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach Private Cloud Hosting is provided by customer and as such meets their specific data protection and security requirements.
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Administrative rights permit data export.
Data export formats
  • CSV
  • Other
Other data export formats
  • Excel
  • Word
  • PPT
  • PDF
  • ODBC
Data import formats
  • CSV
  • Other
Other data import formats
  • ODBC sources
  • Excel
  • MS Project
  • XMI

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks Private Cloud Hosting is provided by customer and as such meets their specific data protection and security requirements.
Data protection within supplier network Other
Other protection within supplier network Private Cloud Hosting is provided by customer and as such meets their specific data protection and security requirements.

Availability and resilience

Availability and resilience
Guaranteed availability This is different per contract/solution/infrastructure. Information available on request against a specific configuration, subject to Private Cloud hosting SLA's as specified by customer.
Approach to resilience Available on Request
Outage reporting Email Alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Full security permission model, details available on request
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Cyber Essentials
  • Accreditation held by cloud service provider

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards Cyber Essentials
Information security policies and processes Available on Request

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on Request
Vulnerability management type Undisclosed
Vulnerability management approach Controls need to be in pace by the cloud hosting provider, application vulnerability is controlled and managed via MooD vulnerability and patch management process (more details available on request)
Protective monitoring type Undisclosed
Protective monitoring approach Available on Request
Incident management type Supplier-defined controls
Incident management approach Available on Request

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks Other

Pricing

Pricing
Price £50000 per instance
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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