Softcat Limited

Barracuda CloudGen Firewall - AWS & Azure

Barracuda's Cloud Generation Firewalls redefines the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, helps organizations transform their business. Suitable for deployment in Azure, AWS & Google Cloud environments.

Features

  • Layer 7 Firewalling
  • Site to Site VPN
  • Client to Site VPN
  • SD-WAN
  • IoT connectivity
  • Malware and ATP protection
  • Highly Available security

Benefits

  • Deep inspection with file type controls, AV scanning, sandboxing technology
  • IOT management, concentrators and devices
  • SD-WAN solution with TINA, including WANOpt, Link balancing or redundancy
  • Unlimited Client to Site VPN connections (IPSEC or Barracuda Client)
  • Unlimited Site to Site VPN connections
  • In depth stateful inspection of traffic

Pricing

£172 per licence per year

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

2 5 2 8 0 8 7 7 5 5 6 5 9 1 0

Contact

Softcat Limited

Charles Harrison

01612725766

psitq@softcat.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints Operates in Azure, AWS and GCP
System requirements N/A

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Normally within an hour
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Basic Support (24x7 support)
Premium Support (24x7 phone & email support) including priority escalations, dedicated account manager and monthly reviews
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Campus documentation, sales engineer support
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction No customer data is stored in the device, but logs can be exported to CSV.
End-of-contract process Availble upon request

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices No
Service interface Yes
Description of service interface Web GUI
Accessibility standards None or don’t know
Description of accessibility N/A
Accessibility testing None/don't know
API Yes
What users can and can't do using the API Core features can be configured via API like firewall ruleset
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment No
Customisation available Yes
Description of customisation Via the GUI or API

Scaling

Scaling
Independence of resources Virtual machines are dedicated to a users cloud environment not shared.

Analytics

Analytics
Service usage metrics Yes
Metrics types CPU
Memory
Bandwidth
Network Attacks
IDS/IPS
VPN Status
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Barracuda Networks Ltd

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach Not applicable (solution is operated by user)
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach No customer data is stored.
Data export formats Other
Other data export formats N/A
Data import formats Other
Other data import formats N/A

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network Other
Other protection within supplier network Not Applicable

Availability and resilience

Availability and resilience
Guaranteed availability Not applicable
Approach to resilience Not applicable
Outage reporting Not applicable

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication Availble upon request
Access restrictions in management interfaces and support channels Availble upon request
Access restriction testing frequency Less than once a year
Management access authentication Other
Description of management access authentication Availble upon request

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Not applicable
Information security policies and processes Not applicable

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Not applicable
Vulnerability management type Undisclosed
Vulnerability management approach Not applicable
Protective monitoring type Undisclosed
Protective monitoring approach Not applicable
Incident management type Undisclosed
Incident management approach Not applicable

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £172 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30 day unlimited free trial available

Service documents

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