Conosco Ltd.

Virtual Chief Technical Officer (vCTO)

A vCTO enables businesses to achieve enterprise-level objectives by getting the best out of existing technologies and integrating new technologies to go beyond just optimising IT performance. By using an industry-experienced vCTO, you can take advantage of knowledge and accomplishments built from years of working across multiple sectors and disciplines.

Features

  • Strategic and independent technology audits and reviews
  • Develop business and IT strategies aligned to business objectives
  • Align security strategy to business objectives
  • Deliver a structured and fully aligned digital transformation plan
  • Ensured projects are delivered within agreed timescales and budgets
  • Solution-led approach to issues arising during each project lifecycle
  • Ownership of IT budget ensures cost optimisation for every technology
  • Report to senior leadership on progress, monitoring, issues and risks
  • Help manage internal IT teams to ensure BAU activities align

Benefits

  • Benefit from the experience and knowledge of a specialist resource
  • A fraction of the cost of an internal CTO
  • vCTO’s bring experience from multiple industries and organisations
  • Providing valuable insights and solutions
  • Assist in designing IT strategy from the top down
  • Upskilling your internal teams
  • Total flexibility without costly and time-consuming recruitment processes
  • Immediate impact without lengthy onboarding processes

Pricing

£1,170 to £1,300 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@conosco.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 0 7 5 5 7 6 0 8 5 5 3 8 8

Contact

Conosco Ltd. Business Development Team
Telephone: 03458387680
Email: gcloud@conosco.com

Planning

Planning service
Yes
How the planning service works
As with all our services, we will only recommend a course of action that is tailored to your organisational needs. We take great care at the early stages by understanding the status quo, discussing a project plan with the client before commencing work.

The vCTO service is delivered on a retainer basis, to ensure the business has access to the resource as needed. The service includes some proactively delivered elements to provide a security strategy that aligns with business goals and IT strategy, and ongoing availability to advise as needed.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Online and face-to-face training is available dependant upon the cloud software and hosting services used by the customer.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The vCTO service may advise that an organisation migrates to the cloud or between cloud services. The way this happens would be service-dependent.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The service provision and reporting are subject to a rigorous internal review and a QA test before releasing any material to the client. Customers are asked to rate every project completed and to provide feedback as to possible improvements or shortcomings. Frequent reviews of delivery levels and project work are undertaken to ensure that standards are maintained.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Conosco have the systems, the technology, the procedures and most importantly the people to provide outstanding service quality. We often go well beyond the call of duty to ensure we exceed expectations. We assist users either via telephone, email, live chat, or a blend of all three to ensure that issues are resolved in a timely manner with the least amount of disruption. With a support team based in the UK and South Africa we are able to provide 24/7/365 support.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within our service SLA
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
VCTO is a dedicated resource that can be approached directly for support within the retainer cost.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£1,170 to £1,300 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@conosco.com. Tell them what format you need. It will help if you say what assistive technology you use.