Test Partners Ltd

PDF Accessibility Testing and Remediation

PDF accessibility testing for conformance with WCAG 2.1 level AA and assistive technology testing with JAWS, NVDA and Voiceover screen readers and TextHelp Read&Write.

We fix PDFs to the required accessibility level and fix Microsoft Word or Adobe InDesign source documents so the resulting PDFs are as accessible as possible.

Features

  • PDFs tested for WCAG 2.1 level AA conformance
  • PDFs tested with screen readers and other assistive technologies
  • PDFs fixed to meet WCAG 2.1 level AA
  • PDFs fixed to work well with assistive technologies
  • PDFs fixed to comply with the PDF/UA standard
  • Microsoft Word and Adobe InDesign templates optimised for accessibility
  • Documents re-originated in Word or InDesign to maximise accessibility

Benefits

  • Ensures conformance with WCAG 2.1 level AA
  • Meets the Public Sector Bodies Accessibility Regulations requirements
  • Helps meet legal requirements such as the Equality Act
  • Reduces complaints and support calls
  • Maximises your audience

Pricing

£450 to £600 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.green@testpartners.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 0 6 7 9 7 4 6 0 5 3 3 8 2

Contact

Test Partners Ltd Steve Green
Telephone: 020 8102 9500
Email: steve.green@testpartners.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
PDFs are tested for conformance with the W3C Web Content Accessibility Guidelines (WCAG) 2.1 level AA, providing an assessment of the level of accessibility the document should achieve. Testing is conducted using the following techniques:
• Inspection of the visual appearance of the document in Adobe Reader or Adobe Acrobat.
• Inspection of the Tags and Content panels in Adobe Acrobat.
• Lightweight tools such as the AIS Colour Contrast Analyser (based on WAI algorithm)
• Assistive technologies such as JAWS screen reader.

The PDFs are assessed by an accessibility consultant using assistive technologies that typically include (but are not limited to):
• JAWS screen reader
• NVDA screen reader
• Voiceover screen reader for Mac
• ZoomText screen magnifier
• TextHelp Read&Write literacy software

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The service is only available remotely, not on-site.

User support

Email or online ticketing support
Email or online ticketing
Support response times
1 hour response time from 09:00 to 17:00 Monday to Friday
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
09:00 to 17:00 Monday to Friday.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
The Accessible Digital Document Company Ltd

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£450 to £600 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.green@testpartners.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.