Cantium Business Solutions

LAN and WAN Consultancy Services

Our LAN/WAN consultancy service provides customers with a full scope of Networking support and solutions. These range from a fully managed design and implementation of new LAN and WAN solutions to technical analysis, review and recommendations on customer’s existing solutions.

Features

  • Review of customer’s current LAN and WAN solution with survey
  • Design new solutions aligned to customer’s key requirements
  • Recommended solutions that allow scalability for future growth demands
  • Full HLD and Technical LLD for customer sign off
  • Implementation of network solution by certified network specialists and engineers
  • Fully tested solution including Network diagrams, measurements against requirements
  • Hardware and software purchasing with full support and maintenance
  • Full training on new solutions via a variety of methods
  • Fully managed service with remote/on-site support
  • Proactive Network performance and event monitoring on customer’s network

Benefits

  • Network expertise delivering innovative solutions against customer’s needs
  • Working with multiple WAN/LAN partners to deliver comprehensive solutions
  • Certified staff in a variety of networking vendors
  • Fully managed service covering Design, Build, Testing and Operational stages
  • Aftercare service including 1st, 2nd and 3rd line support
  • Full project management on all customer solutions and requests
  • Technical expertise and delivery of on prem and cloud solutions
  • Training tailored to suit customer’s own infrastructure and requirements
  • Track record of delivering small to large scale complex solutions
  • Industry leading toolsets such as Solarwinds and Ekahu Wi-Fi

Pricing

£295 to £950 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 3 4 8 4 5 5 2 6 9 4 4 4 6 0

Contact

Cantium Business Solutions

Bids Cantium

03000411115

bids@cantium.solutions

Planning

Planning service
Yes
How the planning service works
Our service is constructed to provide customers with expert advice and guidance on ensuring alignment between their business strategy and their technology estate.

We would gain an understanding of the current business model and produce the forward strategy for ICT investment based on a complete analysis of the business, its goals and their strategic direction. Cantium are proficient at methods such as as value chain mapping, business model canvas or SWOT analysis to help customers to understand their own estate and its pressures

We ensure alignment between the technology and delivery strategies of an organisation to support the desired outcomes of the business by :

- defining and understanding the goals of the business and aligning those to technology capabilities required to meet the goals
delivering a technology strategy that is understood, communicated and linked to business goals
- identifying technical debt and current issues in the existing technology estate that need to be resolved

- ensuring governance structures are in place to enable delivery teams to operate by making decisions without disrupting the architecture and strategy ensuring appropriate evaluations are used for technology selection

- ensuring an appropriate sourcing strategy is in place for vendor provided technologies and services
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Cantium will provide assistance when setting up and migrating to a new architectural solution or delivery model. Cantium enables customers to develop an appropriate governance model for their environment. Cantium will provide a suitable governance framework that enables delivery teams to implement the solution in a way that meets overall simplicity or the non-functional requirements of the architecture. By developing guidelines such as architecture principles and strategic drivers Cantium provides an environment for technical change to flourish.

Cantium’s expert architecture team will derive a full understanding of the discrete domains within the architecture. This enables them to make informed decisions and advise customers on the most appropriate way to proceed with their change. Changes are then aligned to business domains or functions to ensure they deliver value. By analysing the estate this way, Cantium’s architecture experts are able to provide delivery and migration planning advice on how to implement the change required.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All experts provided through this service have extensive experience of quality assurance and automated performance testing in production environments. Cantium actively encourages the adoption of test coverage, automation technologies and test techniques to reduce risk and safely increase delivery velocity.

Wherever possible Cantium use automation technologies to ensure consistency with test scripts and reduce customer effort. We ensure that as part of the assurance process we focus on enabling continuous delivery by automating checks to ensure that any new code or system is secure, performs as required and operable. Cantium will ensure that the new system adheres to a set of standards and produce a set of standard outputs for monitoring and security. The governance framework provides clear guidance on checking these standards and the team can be informed whether they are following them without a manual central review.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
P1 - Entire site/multiple site outage: Network, Telephony or Internet Target Response - 20 Minutes Target Resolution - 6 Hours P2 - Critical Support Incident, Service Affecting over 50% users down Target Response - 1 Hour Target Resolution - 10 Hours P3 - Urgent support incident, service affecting more than 1-50% of users Target Response - 1 Working Day Target Resolution - 3 Working Days P4 Target Response - 1 Working Day Target Resolution - 4 Days Support incident, single user down P5 - Non-service affecting fault Target Response - 2 Working Days Target Resolution - 5 Working Days
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Cantium will provide an engagement manager on all work who will be responsible for ensuring customer objectives are met, and for addressing any issues with service delivery. Our engagement managers act as an escalation point, and can be reached via phone or email, to respond to issues beyond the control of the team providing the service. Engagement management is included within our service pricing

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£295 to £950 per person per day
Discount for educational organisations
Yes

Service documents

Return to top ↑