SSN Consultants

Cloud ERP Consultancy

We provide a full end to end ERP Service from sourcing, TOM implementation and ERP configuration and Build

Features

  • ERP Planning
  • ERP Design
  • ERP Selection
  • ERP Implementation
  • ERP Support Desion

Benefits

  • Provide Integration of Data across the entire enterprise
  • Provides Operational KPI
  • Provides a Mobile Platform
  • Provides On-Line services to external customers
  • Allow for Better reporting of Statutory data

Pricing

£350 to £1800 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 3 3 3 5 7 3 2 2 4 9 7 0 4 7

Contact

SSN Consultants

Emil Jones

07950584034

emiljones@ssnconsultants.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
No
System requirements
  • Requirements for adequate Internet bandwith
  • Requirement for Secure VPN
  • Anti-Virus Software
  • Two Factor Authorisation

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
We can supply ERP design support and a small element of technical support for certain ERP’s, however not all.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
The service is provided on the customer site and remotely. No training is required
Service documentation
No
End-of-contract data extraction
The Portal can be transferred to the customer.
End-of-contract process
After the final project or programme close out report is approved and published the project is closed with no additional costs.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
There are no differences only the imitation of the mobile device screen.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
The portal can be customised to reflect the customer branding

Scaling

Independence of resources
We only take on projects and programmes we can fulfil

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Via the portal interface
Data export formats
  • CSV
  • Other
Other data export formats
  • MS office
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • MS Office

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Our SLA are backed by Microsoft
Approach to resilience
Microsoft provide EU and Ireland data center backups
Outage reporting
Emails

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
The vendor product provides the access level agreed, typically this is Two Factor Auto
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
CISCO Anyconnect VPN

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We follow 27001

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We follow the process for the Vendor product
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We follower the Vendor prescribed processes
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We rely on the vendor to supply and support this service
Incident management type
Supplier-defined controls
Incident management approach
This is entirely managed by the vendor

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£350 to £1800 per person per day
Discount for educational organisations
Yes
Free trial available
No

Service documents

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