Amazon Web Services EMEA Sarl, UK Branch

ServiceNow on AWS Cloud (AWS ProServe)

ServiceNow on Amazon Web Services (AWS) gives agility and advanced capabilities of AWS while maintaining full visibility and control of public cloud resources. AWS Consultants work with customers to implement capabilities across AWS Operational Integration (OI) domains in customer’s ServiceNow (ITSM) implementation in AWS Cloud platform.

Features

  • Learn OI-domains (Security, Incident, Provisioning, IAM)
  • Learn OI-domains (Reporting, Inventory, Change, People Management)
  • Benchmark capabilities implemented across any or all 9 OI domains.
  • AWS Service Catalogue Connector for ServiceNow implemented.
  • Learn about AWS Service Catalogue Connector for ServiceNow.
  • Approved AWS resources available for browsing through ServiceNow Service Catalogue.
  • Approved AWS resources available for self-provisioning through ServiceNow Catalogue.

Benefits

  • Increased Operational Agility
  • Increased Speed and Visibility of managed AWS resources through ServiceNow
  • Delivery of documented “Delivery Guide” and “Operations Guide”
  • Faster provisioning and management of AWS hosted workloads
  • Reduced Infrastructure deployment lead & execution time
  • Increased ratio of audit-able operations
  • Reduced Incident time-to-resolve for AWS hosted workloads.

Pricing

£1,048 to £2,313 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aws-gcloud@amazon.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 3 1 1 7 6 6 8 0 8 0 5 6 1 5

Contact

Amazon Web Services EMEA Sarl, UK Branch Chris Hayman
Telephone: +44 (0) 7825112477
Email: aws-gcloud@amazon.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security design

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Onsite engagement may start 2-6 weeks after call-off signature.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
N/A

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£1,048 to £2,313 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aws-gcloud@amazon.com. Tell them what format you need. It will help if you say what assistive technology you use.