ServiceNow on AWS Cloud (AWS ProServe)
ServiceNow on Amazon Web Services (AWS) gives agility and advanced capabilities of AWS while maintaining full visibility and control of public cloud resources. AWS Consultants work with customers to implement capabilities across AWS Operational Integration (OI) domains in customer’s ServiceNow (ITSM) implementation in AWS Cloud platform.
Features
- Learn OI-domains (Security, Incident, Provisioning, IAM)
- Learn OI-domains (Reporting, Inventory, Change, People Management)
- Benchmark capabilities implemented across any or all 9 OI domains.
- AWS Service Catalogue Connector for ServiceNow implemented.
- Learn about AWS Service Catalogue Connector for ServiceNow.
- Approved AWS resources available for browsing through ServiceNow Service Catalogue.
- Approved AWS resources available for self-provisioning through ServiceNow Catalogue.
Benefits
- Increased Operational Agility
- Increased Speed and Visibility of managed AWS resources through ServiceNow
- Delivery of documented “Delivery Guide” and “Operations Guide”
- Faster provisioning and management of AWS hosted workloads
- Reduced Infrastructure deployment lead & execution time
- Increased ratio of audit-able operations
- Reduced Incident time-to-resolve for AWS hosted workloads.
Pricing
£1,048 to £2,313 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
2 3 1 1 7 6 6 8 0 8 0 5 6 1 5
Contact
Amazon Web Services EMEA Sarl, UK Branch
Chris Hayman
Telephone: +44 (0) 7825112477
Email: aws-gcloud@amazon.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
- Security design
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Onsite engagement may start 2-6 weeks after call-off signature.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £1,048 to £2,313 a person a day
- Discount for educational organisations
- No