MTI Technology Ltd

Microsoft Azure Subscription Purchase

As a Microsoft CSP partner, MTI can enable customers to purchase Azure services or solutions via the CSP programme to provide flexible billing and services

Features

  • Enables purchase of Microsoft Azure services and solutions
  • Provides local support for customer tenancies and subscriptions
  • Provide services to help implement and maintain Azure

Benefits

  • Flexible and simplified billing on For Azure
  • Enables customer to pay only for what they need
  • Cost-effective pricing
  • Improved levels of administrator and user support
  • Saves IT department time in designing, planning and deploying components
  • Tailored support for employees and IT departments
  • Visibility and guidance from experienced specialist technicians

Pricing

£0.02 per instance per hour

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

2 3 0 9 8 3 7 4 6 2 8 0 4 7 3

Contact

MTI Technology Ltd

Ashi Choudhury

01483520200

bid@MTI.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
This service is only offered for products and services available within Microsoft Azure. Also, not all Azure services are available via the CSP programme
System requirements
  • Customer will require an Azure tenant
  • Support Browser

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times

SLA's agreed on a service by service basis
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
N/A
Support available to third parties
No

Onboarding and offboarding

Getting started
MTi offer an onboarding service called cloud shift which can easily move onprem workloads or alternatively public cloud workloads to this service.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Azure makes data available to migrate to any other service the customer requires.
End-of-contract process
Termination notice is required at which point the customer can then extract the data.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The service is the same from a management perspective
Service interface
Yes
Description of service interface
Portal access via a browser.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
Testing follows Microsofts accessibility standard testing.
API
Yes
What users can and can't do using the API
All details can be found on the Micrsoft Azure API Management section.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
The Azure platform has many thousands of profiles and configurations from IaaS to PaaS to ensure it fits the customer requirements.

Scaling

Independence of resources
Microsoft support many millions of users on Azure across the globe. Through hyperscale datacenters and multiple locations user instances and well balanced.

Analytics

Service usage metrics
Yes
Metrics types
Real time data usage is provided via the CSP portal.
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Organisation whose services are being resold Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Azure have a rich set of tools for the customer to extract their data from physical assets to connectivity downloads.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Microsoft provide 99.999% availability
Approach to resilience
Available on request
Outage reporting
Available via the portal and via email.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
All management interfaces are support with MFA along with username and passwords and strict controls on Admin levels and access levels.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
18/10/2018
What the ISO/IEC 27001 doesn’t cover
No non conformities were identified as part of this assessment
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
BSI
CSA STAR certification level
Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover
All areas
PCI certification
Yes
Who accredited the PCI DSS certification
Coalfire Systems Inc.
PCI DSS accreditation date
27/8/2018
What the PCI DSS doesn’t cover
All areas covered
Other security certifications
Yes
Any other security certifications
  • ISO 22301
  • ISO 27018
  • ISO27107
  • ISO 22301
  • ISO 9001

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO27001

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
ITIL standards are applied as the management methodology.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
CHECK vulnerability assessments are applied at least every 12 months
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
A SIEM platform is in place to pro actively monitor the security posture.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
ITIL Standards are followed for Incident Management

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
Yes
Connected networks
  • Public Services Network (PSN)
  • Joint Academic Network (JANET)

Pricing

Price
£0.02 per instance per hour
Discount for educational organisations
Yes
Free trial available
No

Service documents

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