MTI Technology Ltd

Microsoft Azure Subscription Purchase

As a Microsoft CSP partner, MTI can enable customers to purchase Azure services or solutions via the CSP programme to provide flexible billing and services

Features

  • Enables purchase of Microsoft Azure services and solutions
  • Provides local support for customer tenancies and subscriptions
  • Provide services to help implement and maintain Azure

Benefits

  • Flexible and simplified billing on For Azure
  • Enables customer to pay only for what they need
  • Cost-effective pricing
  • Improved levels of administrator and user support
  • Saves IT department time in designing, planning and deploying components
  • Tailored support for employees and IT departments
  • Visibility and guidance from experienced specialist technicians

Pricing

£0.02 per instance per hour

  • Education pricing available

Service documents

G-Cloud 11

230983746280473

MTI Technology Ltd

Ashi Choudhury

01483520200

bid@MTI.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints This service is only offered for products and services available within Microsoft Azure. Also, not all Azure services are available via the CSP programme
System requirements
  • Customer will require an Azure tenant
  • Support Browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Support response times

SLA's agreed on a service by service basis
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support No
Support levels N/A
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started MTi offer an onboarding service called cloud shift which can easily move onprem workloads or alternatively public cloud workloads to this service.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Azure makes data available to migrate to any other service the customer requires.
End-of-contract process Termination notice is required at which point the customer can then extract the data.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The service is the same from a management perspective
Accessibility standards WCAG 2.1 AA or EN 301 549
Accessibility testing Testing follows Microsofts accessibility standard testing.
API Yes
What users can and can't do using the API All details can be found on the Micrsoft Azure API Management section.
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation The Azure platform has many thousands of profiles and configurations from IaaS to PaaS to ensure it fits the customer requirements.

Scaling

Scaling
Independence of resources Microsoft support many millions of users on Azure across the globe. Through hyperscale datacenters and multiple locations user instances and well balanced.

Analytics

Analytics
Service usage metrics Yes
Metrics types Real time data usage is provided via the CSP portal.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Organisation whose services are being resold Microsoft

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Azure have a rich set of tools for the customer to extract their data from physical assets to connectivity downloads.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Microsoft provide 99.999% availability
Approach to resilience Available on request
Outage reporting Available via the portal and via email.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels All management interfaces are support with MFA along with username and passwords and strict controls on Admin levels and access levels.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 18/10/2018
What the ISO/IEC 27001 doesn’t cover No non conformities were identified as part of this assessment
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date BSI
CSA STAR certification level Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover All areas
PCI certification Yes
Who accredited the PCI DSS certification Coalfire Systems Inc.
PCI DSS accreditation date 27/8/2018
What the PCI DSS doesn’t cover All areas covered
Other security certifications Yes
Any other security certifications
  • ISO 22301
  • ISO 27018
  • ISO27107
  • ISO 22301
  • ISO 9001

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO27001

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach ITIL standards are applied as the management methodology.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach CHECK vulnerability assessments are applied at least every 12 months
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach A SIEM platform is in place to pro actively monitor the security posture.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach ITIL Standards are followed for Incident Management

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks
  • Public Services Network (PSN)
  • Joint Academic Network (JANET)

Pricing

Pricing
Price £0.02 per instance per hour
Discount for educational organisations Yes
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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