MTI Technology Ltd
Microsoft Azure Subscription Purchase
As a Microsoft CSP partner, MTI can enable customers to purchase Azure services or solutions via the CSP programme to provide flexible billing and services
Features
- Enables purchase of Microsoft Azure services and solutions
- Provides local support for customer tenancies and subscriptions
- Provide services to help implement and maintain Azure
Benefits
- Flexible and simplified billing on For Azure
- Enables customer to pay only for what they need
- Cost-effective pricing
- Improved levels of administrator and user support
- Saves IT department time in designing, planning and deploying components
- Tailored support for employees and IT departments
- Visibility and guidance from experienced specialist technicians
Pricing
£0.02 per instance per hour
- Education pricing available
Service documents
- Pricing document (pdf)
- Skills Framework for the Information Age rate card (pdf)
- Terms and conditions (pdf)
Framework
G-Cloud 11
Service ID
2 3 0 9 8 3 7 4 6 2 8 0 4 7 3
Contact
Service scope
| Software add-on or extension | No |
| Cloud deployment model | Public cloud |
| Service constraints | This service is only offered for products and services available within Microsoft Azure. Also, not all Azure services are available via the CSP programme |
| System requirements |
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User support
| Email or online ticketing support | Email or online ticketing |
| Support response times |
Support response times SLA's agreed on a service by service basis |
| User can manage status and priority of support tickets | No |
| Phone support | No |
| Web chat support | No |
| Onsite support | No |
| Support levels | N/A |
| Support available to third parties | No |
Onboarding and offboarding
| Getting started | MTi offer an onboarding service called cloud shift which can easily move onprem workloads or alternatively public cloud workloads to this service. |
| Service documentation | Yes |
| Documentation formats | |
| End-of-contract data extraction | Azure makes data available to migrate to any other service the customer requires. |
| End-of-contract process | Termination notice is required at which point the customer can then extract the data. |
Using the service
| Web browser interface | Yes |
| Supported browsers |
|
| Application to install | Yes |
| Compatible operating systems |
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| Designed for use on mobile devices | Yes |
| Differences between the mobile and desktop service | The service is the same from a management perspective |
| Service interface | Yes |
| Description of service interface | Portal access via a browser. |
| Accessibility standards | WCAG 2.1 AA or EN 301 549 |
| Accessibility testing | Testing follows Microsofts accessibility standard testing. |
| API | Yes |
| What users can and can't do using the API | All details can be found on the Micrsoft Azure API Management section. |
| API documentation | Yes |
| API documentation formats | |
| API sandbox or test environment | Yes |
| Customisation available | Yes |
| Description of customisation | The Azure platform has many thousands of profiles and configurations from IaaS to PaaS to ensure it fits the customer requirements. |
Scaling
| Independence of resources | Microsoft support many millions of users on Azure across the globe. Through hyperscale datacenters and multiple locations user instances and well balanced. |
Analytics
| Service usage metrics | Yes |
| Metrics types | Real time data usage is provided via the CSP portal. |
| Reporting types | Real-time dashboards |
Resellers
| Supplier type | Reseller providing extra features and support |
| Organisation whose services are being resold | Organisation whose services are being resold Microsoft |
Staff security
| Staff security clearance | Conforms to BS7858:2012 |
| Government security clearance | Up to Security Clearance (SC) |
Asset protection
| Knowledge of data storage and processing locations | Yes |
| Data storage and processing locations | United Kingdom |
| User control over data storage and processing locations | Yes |
| Datacentre security standards | Complies with a recognised standard (for example CSA CCM version 3.0) |
| Penetration testing frequency | At least every 6 months |
| Penetration testing approach | ‘IT Health Check’ performed by a CHECK service provider |
| Protecting data at rest |
|
| Data sanitisation process | Yes |
| Data sanitisation type | Explicit overwriting of storage before reallocation |
| Equipment disposal approach | Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001 |
Data importing and exporting
| Data export approach | Azure have a rich set of tools for the customer to extract their data from physical assets to connectivity downloads. |
| Data export formats |
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| Data import formats |
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Data-in-transit protection
| Data protection between buyer and supplier networks |
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| Data protection within supplier network |
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Availability and resilience
| Guaranteed availability | Microsoft provide 99.999% availability |
| Approach to resilience | Available on request |
| Outage reporting | Available via the portal and via email. |
Identity and authentication
| User authentication needed | Yes |
| User authentication |
|
| Access restrictions in management interfaces and support channels | All management interfaces are support with MFA along with username and passwords and strict controls on Admin levels and access levels. |
| Access restriction testing frequency | At least every 6 months |
| Management access authentication |
|
Audit information for users
| Access to user activity audit information | Users have access to real-time audit information |
| How long user audit data is stored for | User-defined |
| Access to supplier activity audit information | Users have access to real-time audit information |
| How long supplier audit data is stored for | User-defined |
| How long system logs are stored for | User-defined |
Standards and certifications
| ISO/IEC 27001 certification | Yes |
| Who accredited the ISO/IEC 27001 | BSI |
| ISO/IEC 27001 accreditation date | 18/10/2018 |
| What the ISO/IEC 27001 doesn’t cover | No non conformities were identified as part of this assessment |
| ISO 28000:2007 certification | No |
| CSA STAR certification | Yes |
| CSA STAR accreditation date | BSI |
| CSA STAR certification level | Level 3: CSA STAR Certification |
| What the CSA STAR doesn’t cover | All areas |
| PCI certification | Yes |
| Who accredited the PCI DSS certification | Coalfire Systems Inc. |
| PCI DSS accreditation date | 27/8/2018 |
| What the PCI DSS doesn’t cover | All areas covered |
| Other security certifications | Yes |
| Any other security certifications |
|
Security governance
| Named board-level person responsible for service security | Yes |
| Security governance certified | Yes |
| Security governance standards | ISO/IEC 27001 |
| Information security policies and processes | ISO27001 |
Operational security
| Configuration and change management standard | Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402 |
| Configuration and change management approach | ITIL standards are applied as the management methodology. |
| Vulnerability management type | Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402 |
| Vulnerability management approach | CHECK vulnerability assessments are applied at least every 12 months |
| Protective monitoring type | Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402 |
| Protective monitoring approach | A SIEM platform is in place to pro actively monitor the security posture. |
| Incident management type | Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402 |
| Incident management approach | ITIL Standards are followed for Incident Management |
Secure development
| Approach to secure software development best practice | Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0) |
Public sector networks
| Connection to public sector networks | Yes |
| Connected networks |
|
Pricing
| Price | £0.02 per instance per hour |
| Discount for educational organisations | Yes |
| Free trial available | No |
Service documents
- Pricing document (pdf)
- Skills Framework for the Information Age rate card (pdf)
- Terms and conditions (pdf)