Optum Health Solutions (UK) Ltd

Strategic Planning and Actuarial Modelling

We focus on helping systems improve the health of an entire population.

Our approach focuses on population segmentation and actuarial risk modelling to develop strategic plans to mitigate health risks across the population. Outputs lead to a shared understanding of risk and resources across the organisations within Integrated Care Systems.

Features

  • Population Health Management approaches to strategic planning
  • Data-driven strategic planning
  • Gain consensus of stakeholders in the planning process
  • Population segmentation views
  • Benchmarking risk and finance metrics
  • Risk Stratification and Impactability Modelling
  • Quantifying the impact of new interventions
  • Contracting and payment models development

Benefits

  • View trends and projections through the lens of population segments.
  • Leverage linked-person-level data alongside organisational financial metrics.
  • Engage stakeholders and develop consensus through science-based decision-making processes.
  • Key enabler for aligning services to specific segments.
  • Understand the system in relation to national or benchmark profiles.
  • Support alignment of health system resources to population needs.
  • Quantify the impact of new interventions under many scenarios.
  • Build payment mechanisms and alliance contracts around PHM principles.

Pricing

£937 to £3,605 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@optum.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 3 0 8 1 2 4 4 4 8 7 5 2 5 9

Contact

Optum Health Solutions (UK) Ltd Bhavini Parekh
Telephone: 02074791749
Email: businessdevelopment@optum.com

Planning

Planning service
Yes
How the planning service works
We build actuarial modelling and population health management approaches into the strategic planning process for health systems. This is done through deployment of tools and support materials or by developing and delivering a structured programme of workshops to system stakeholders, or both.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Data quality checks, comparison against activity and financial benchmarks, actuarial professional standards.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
The service desk is accessible via email or phone.

Our telephone system targets are to answer calls within 45 seconds and our email support is designed so customers receive an automated response to recognise that their mail has been received by the service, prior to the initial agent contact.

We offer support across all our products based on 4 priority levels.

1. Response 1hr, resolution target 8hrs - for major disruption impacting many customers or more than one element of the service, or any clinical risk related issue.
2. Response 2 hrs, resolution target 2 working days - for major disruption impacting one element of the service.
3. Response 4 hrs, resolution target 5 days - for general support issues where impact is minimal. All service requests sit under this category.
4. Response 8 hrs, resolution target agreed with customers for non urgent issues with little business impact.

Users are provided with a unique reference number and our objective is to resolve on first point of contact if possible. Our targets are to achieve 95% on response and 85% on resolution.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£937 to £3,605 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@optum.com. Tell them what format you need. It will help if you say what assistive technology you use.