Nautilus Consulting Limited
Mobile and Web Healthcare Applications
Out-of-the-box Mobile and Web healthcare applications – adding easy-to-use capability to existing EPR solutions to support clinicians and patients. Bespoke development, hosting and support of applications – to address specific healthcare needs for individual customers (or groups of customers)
Features
- Links to core EPR systems
- Easy to use
- Tailored to specific needs
- Fully web accessible
- e.g. Acute Patient Flow management for A&E and Inpatients
- e.g. Real-time Clinical Data access for clinicians
- e.g. Clinical Data Archive Viewer embedded within EPR
- e.g. Automated Friends and Family Test
- e.g. Clinician Ward Round mobile app
Benefits
- Highly cost effective
- Rapid deployment of benefits realisation
- Supports remote and mobile working
Pricing
£1000 to £15000 per unit per month
- Free trial available
Service documents
Framework
G-Cloud 11
Service ID
2 3 0 6 4 9 9 5 8 4 3 5 9 1 1
Contact
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Service constraints
- Nil
- System requirements
- Nil
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Standard Support Monday to Friday:
08:00 - 18:00 - 1 hour response
18:00 - 08:00 - responded at 08:00
24/7 support available at additional cost - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Dependent upon agreed SLA
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Solution documentation and onsite setup
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Users have full access to all data
- End-of-contract process
- Full data copy provided to customer, then service terminated and all data deleted
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Chrome
- Safari 9+
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Dependent on specific application
- Service interface
- No
- API
- No
- Customisation available
- Yes
- Description of customisation
- Limited customisation within Apps
Scaling
- Independence of resources
- Dedicated virtual servers per customer
Analytics
- Service usage metrics
- Yes
- Metrics types
- Uptime, performance, usage
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- No
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Full access via MS SQL tools
- Data export formats
-
- CSV
- ODF
- Other
- Data import formats
- Other
- Other data import formats
- N/A
Data-in-transit protection
- Data protection between buyer and supplier networks
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- Dependent upon SLA
- Approach to resilience
- Dependent upon SLA
- Outage reporting
- Email Alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Limited access network (for example PSN)
- Username or password
- Access restrictions in management interfaces and support channels
- Customer controlled access rights
- Access restriction testing frequency
- At least once a year
- Management access authentication
- 2-factor authentication
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- No
- Security governance approach
- Joint board level responsibility
- Information security policies and processes
- Adheres to customers security policies
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Responsibility of solution architect
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Responsibility of hosting partner
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Responsibility of hosting partner
- Incident management type
- Supplier-defined controls
- Incident management approach
- Incident reporting via customer service desk.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £1000 to £15000 per unit per month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- Limited period access