Nautilus Consulting Limited

Mobile and Web Healthcare Applications

Out-of-the-box Mobile and Web healthcare applications – adding easy-to-use capability to existing EPR solutions to support clinicians and patients. Bespoke development, hosting and support of applications – to address specific healthcare needs for individual customers (or groups of customers)

Features

  • Links to core EPR systems
  • Easy to use
  • Tailored to specific needs
  • Fully web accessible
  • e.g. Acute Patient Flow management for A&E and Inpatients
  • e.g. Real-time Clinical Data access for clinicians
  • e.g. Clinical Data Archive Viewer embedded within EPR
  • e.g. Automated Friends and Family Test
  • e.g. Clinician Ward Round mobile app

Benefits

  • Highly cost effective
  • Rapid deployment of benefits realisation
  • Supports remote and mobile working

Pricing

£1000 to £15000 per unit per month

  • Free trial available

Service documents

G-Cloud 11

230649958435911

Nautilus Consulting Limited

Gus Colquhoun

07772397223

gus@nautilus-consulting.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints Nil
System requirements Nil

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Standard Support Monday to Friday:
08:00 - 18:00 - 1 hour response
18:00 - 08:00 - responded at 08:00

24/7 support available at additional cost
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Dependent upon agreed SLA
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Solution documentation and onsite setup
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Users have full access to all data
End-of-contract process Full data copy provided to customer, then service terminated and all data deleted

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Windows Phone
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Dependent on specific application
API No
Customisation available Yes
Description of customisation Limited customisation within Apps

Scaling

Scaling
Independence of resources Dedicated virtual servers per customer

Analytics

Analytics
Service usage metrics Yes
Metrics types Uptime, performance, usage
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Full access via MS SQL tools
Data export formats
  • CSV
  • ODF
  • Other
Data import formats Other
Other data import formats N/A

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Dependent upon SLA
Approach to resilience Dependent upon SLA
Outage reporting Email Alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels Customer controlled access rights
Access restriction testing frequency At least once a year
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Joint board level responsibility
Information security policies and processes Adheres to customers security policies

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Responsibility of solution architect
Vulnerability management type Supplier-defined controls
Vulnerability management approach Responsibility of hosting partner
Protective monitoring type Supplier-defined controls
Protective monitoring approach Responsibility of hosting partner
Incident management type Supplier-defined controls
Incident management approach Incident reporting via customer service desk.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1000 to £15000 per unit per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Limited period access

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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