Nautilus Consulting Limited

Mobile and Web Healthcare Applications

Out-of-the-box Mobile and Web healthcare applications – adding easy-to-use capability to existing EPR solutions to support clinicians and patients. Bespoke development, hosting and support of applications – to address specific healthcare needs for individual customers (or groups of customers)

Features

  • Links to core EPR systems
  • Easy to use
  • Tailored to specific needs
  • Fully web accessible
  • e.g. Acute Patient Flow management for A&E and Inpatients
  • e.g. Real-time Clinical Data access for clinicians
  • e.g. Clinical Data Archive Viewer embedded within EPR
  • e.g. Automated Friends and Family Test
  • e.g. Clinician Ward Round mobile app

Benefits

  • Highly cost effective
  • Rapid deployment of benefits realisation
  • Supports remote and mobile working

Pricing

£1000 to £15000 per unit per month

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

2 3 0 6 4 9 9 5 8 4 3 5 9 1 1

Contact

Nautilus Consulting Limited

Simon Evans

07841 014241

simon@nautilus-consulting.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
Nil
System requirements
Nil

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard Support Monday to Friday:
08:00 - 18:00 - 1 hour response
18:00 - 08:00 - responded at 08:00

24/7 support available at additional cost
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Dependent upon agreed SLA
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Solution documentation and onsite setup
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Users have full access to all data
End-of-contract process
Full data copy provided to customer, then service terminated and all data deleted

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Windows Phone
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Dependent on specific application
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Limited customisation within Apps

Scaling

Independence of resources
Dedicated virtual servers per customer

Analytics

Service usage metrics
Yes
Metrics types
Uptime, performance, usage
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Full access via MS SQL tools
Data export formats
  • CSV
  • ODF
  • Other
Data import formats
Other
Other data import formats
N/A

Data-in-transit protection

Data protection between buyer and supplier networks
Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Dependent upon SLA
Approach to resilience
Dependent upon SLA
Outage reporting
Email Alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels
Customer controlled access rights
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Joint board level responsibility
Information security policies and processes
Adheres to customers security policies

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Responsibility of solution architect
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Responsibility of hosting partner
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Responsibility of hosting partner
Incident management type
Supplier-defined controls
Incident management approach
Incident reporting via customer service desk.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1000 to £15000 per unit per month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Limited period access

Service documents

Return to top ↑