Viewdeck Consulting Limited
Case Management as a Service
Web-based solution fitting a wide range of business, operational and transactional scenarios. A collaborative electronic workplace, enabling process, workflow, document/records management, and integrated functions for citizen interactions, supplier management and complex multi-channel transactions. Supports mobile working, accessible anywhere. Can be secured to elevated/secure for Local Government, Education, NHS, Law Enforcement.
- Comprehensive case/ contract management service, with document and email integration.
- Supports mobile devices and in-the-field case working.
- Easy to use, simple document integration and version control.
- GDPR Compliant, ISO27001 and Cyber Essentials Plus accredited.
- Standard and custom reporting, easy to structure user dashboard views.
- Configurable process and workflow management.
- Collaborative platform with shared calendars, tasks and documentation.
- Browser based, allowing disjointed remote teams to work together.
- Open Source solution, that is easy and intuitive to use.
- Scalable and secure, role based access at individual data level.
- Safe, secure and simple to use. Always available, always accessible.
- Automate and simplify client interaction.
- Collaborative cross agency cooperation, extend team out to the field.
- Adaptable to meet existing and new business processes.
- Simple web interface, no client software required for deployment.
- Scalable to very large concurrent teams.
- Secure server platform, production ready for Public, Tier1 Services.
- Suitable for Public, Private and Shared Cloud environments.
- Works with UKCloud, AWS and private clouds.
- Resilient High Availability solution available to support agreed customer SLA's.
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