Accordio Ltd

Cloud Consulting Services

Providing a range of high quality services to support the successful implementation and benefits realisation, of cloud services and other ICT innovations by providing Change Management, Process Improvement, Benefits Management, Analysis and other supportive consulting services.

Features

  • Business Case Development
  • Business Process Improvement & Mapping
  • Business Process Transformation
  • Change Management
  • Benefits Realisation & Management
  • Stakeholder Engagement
  • Business Analysis
  • Project & Programme Management
  • Transition Management

Benefits

  • Justification & Acceptance of business case
  • Realisation of project and programme objectives
  • Efficiency gains
  • Service quality improvement
  • Active user engagement in change
  • Clear understanding of operating models
  • Simplification & streamlining of operations

Pricing

£350 to £1200 per person per day

  • Education pricing available

Service documents

G-Cloud 10

228134291653473

Accordio Ltd

Rob Neil

07802 400407

rob.neil@accordio.co.uk

Planning

Planning
Planning service Yes
How the planning service works The service listed below can be procured individually, but more often a selection of these services are used to address the specific needs of a customer.

* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management

We work closely with customers at all stages of a project including the initial project definition, which we believe is essential to subsequent success. Projects are managed in accordance with the PRINCE2 methodology with a strong focus on benefits management and realisation.

Whilst Accordio has a deep background in technology, we add most value by contributing to the “softer” aspects of ICT / cloud solutions such as business analysis, process improvement, organisational change & stakeholder engagement and benefits management.

Full details are available with our published service definition document.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our portfolio of services are used to help identify the steps needed to achieve a successful migration, including:

* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management

We offer support to identify the right cloud solution for each engagement and work with a variety of partners to deliver on time and to budget. Alternatively we can provide procurement support and due diligence if clients choose to use different IaaS, PaaS or SaaS suppliers.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 2 hours Monday-Friday 08:00-18:00
Within 6 hours Saturday-Sunday 08:00-18:00
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Support levels We provide support for the whole lifecycle - from initial scoring and analysis through to transition and on-boarding to the chosen solution provider. Our support costs are included within the quoted day rates or or project cost and will cover all required technical and other requirements.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £350 to £1200 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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