Costain Limited

GIS Natural Capital Support and Advisory Services

We advise customers on mapping and monitoring Natural Capital to quantify natural and community values. Using a cloud-based GIS platform and accompanying consultancy we provide clients: • Identification of potential areas of high natural capital • Stock values for habitat patches • Community priorities within the area through effective engagement

Features

  • Analysis of assets in terms of natural and community values
  • Providing geospatial data management advice
  • Recommendations on geospatial process management to understand Natural Capital
  • Helping customers with enhanced geospatial visualisation
  • Providing geospatial workflow automation support
  • Creation of geospatial dashboards and reports
  • Helping customers understand data through geospatial analytics

Benefits

  • Better environmental/biodiversity management
  • Improved compliance with regulatory requirements
  • Helping clients understand social value of natural assets
  • Improved decision-making process based on evidence and data
  • Improved collaboration across all disciplines
  • Improved business intelligence about community values

Pricing

£500 to £2,000 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 2 6 9 3 6 0 2 7 9 3 3 0 4 8

Contact

Costain Limited Tim Ellis
Telephone: 01628842444
Email: gcloud@costain.com

Planning

Planning service
Yes
How the planning service works
Natural capital refers to the ‘stock’ of our environmental assets that produce direct and indirect value to society, for example forests, fisheries, rivers, biodiversity, land and minerals (Hurst, 2019). Ecosystem services refer to the flow of benefits that we receive from natural capital, such as food, water, air filtration, flood management, carbon sequestration and recreational provision (Bright et al., 2019).

Following the launch of the Government’s 25-year environment plan (HM Government, 2018), natural capital is to become an important component in the Government’s long-term strategy to protect and improve the environment, and in the regulation of the development sector (Holt and Rouquette, 2018). The MapCap tool integrates a GIS platform to provide the following information:
1) Identification of potential areas of high natural capital
2) Stock values for habitat patches
3) Community priorities within the area through effective engagement
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Esri ArcGIS

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We understand the significance of Geospatial data quality and processes, so we work with you to understand, document and implement routines for ensuring it is fit for purpose, supported by your system configuration and appropriate to help you make good decisions to save time and cost. We use these processes to prevent errors from being introduced and to identify errors already in it, via examining positional accuracy, completeness, temporal quality, thematic accuracy, logical consistency and usability.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Services assumes that the customer is using Esri ArcGIS

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support calls are categorised by urgency and assigned with a corresponding priority, according to impact and severity. Priority is ranked on a scale of 1 to 4, where 1 is most critical. Response times are: Priority 1 - 1hr response, 4hr resolution Priority 2 - 2hr response, 8hr resolution Prioirty 3 - 24hr response, 48hr resolution Priority 4 - 24hr response, 168hr resolution Service times are 9.00am to 17.00 (UK time), Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Costain provides support and maintenance services, managed and certified to the ISO20000 Service Management standard. This ensures that we can focus on delivering value by being agile and flexible in meeting our clients service needs, whilst continually monitoring and improving our service provision. Our standard support times are 0900 - 1700 (UK), Monday-Friday and our service desk can be contacted via phone or dedicated gcloud email address (gcloud@costain.com). All service staff are ITIL trained and we follow both the best practices set out by ITIL and required by our ISO certification. We provide: Mature Service Management process aligned with ISO2000 and ITIL; Service and contract management with dedicated service managers; Service level management and ability to work with clients to design services and define appropriate service requirements; Service management reports and KPI management; ESCROW services to ensure business and service continuity; Continual Service Improvements processes and reports. On-site support post-handover is based upon SFIA rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£500 to £2,000 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.