Ansarada UK Limited

Virtual Data (Deal) Room

Ansarada is a global provider of data rooms for diligence, tenders, disposals/acquisitions and repository. We enable and facilitate the hosting, exchange and management of confidential information in highly secure environments limiting risk to zero as far as possible.

Features

  • ISO 27001:2013 certified. Zero Risk
  • Access your data room globally on any device. Zero restrictions
  • Expert advice on tap - at no extra cost
  • Flexible fees with zero surprises
  • Track and report on User activity
  • Set security access rights simply and individually
  • Q&A feature that people actually want to use
  • Cloud technology 50% faster than regular internet
  • A higly intuitive interface designed exclusively for deals like yours
  • Bulk tools for quick management

Benefits

  • Confidential data is securely held under highly accredited security processes.
  • Complete flexibility to access your data room on the go
  • Proactive support empowers teams with best practice from 15,000+ deals
  • Complete transparency of cost - zero hidden extras.
  • Reporting gives complete visibility of users activity, behaviours and motivators
  • Remotely revoke access on saved docs. 100% control
  • Eradicate bottlenecks, control momentum, drive competitive tension, enable efficient processes
  • No time wasted waiting for pages to load/download
  • Easy navigation for buyers/sellers alike
  • Quick, easy setup with bulk actions for documents and users

Pricing

£1000 per megabyte per 6 months

  • Free trial available

Service documents

G-Cloud 9

224757880977229

Ansarada UK Limited

Russell Enright

02030581138

russell.enright@ansarada.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements
  • An up to date internet browser
  • Access to the internet

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Free 24/7/365 support from specialist Support personnel
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Onsite support
Support levels Free 24/7/365 support from specialist Support personnel
98% of calls answered within 3 rings
Named project manager and account director
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Telephone training and Support is available, 24/7/365. Online "Help" is also available.
Service documentation No
End-of-contract data extraction Data is provided either as a download and as a secure USB drive, additional secure USB copies can be provided at extra cost
End-of-contract process Dataroom is closed and data archived or deleted as per client requirements.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Please refer to the service definition document for more information
Accessibility standards None or don’t know
Description of accessibility Please refer to the service definition document for more information
Accessibility testing Please refer to the service definition document for more information
API Yes
What users can and can't do using the API Please refer to the service definition document for more information
API documentation No
API sandbox or test environment No
Customisation available No

Scaling

Scaling
Independence of resources System capacity is monitored and adjusted if required, to meet demand loads.

Analytics

Analytics
Service usage metrics Yes
Metrics types Please refer to the service definition document for more information

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Link or USB is available at any time.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats All
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats All

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability 99.8%
Approach to resilience Yes, mirrored in real-time to backup DataCentre with immediate change-over and unrestricted use.
Outage reporting No, but extraordinarily rare. If an outage occurs, clients are advised.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels User IDs and Passwords
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Please contact us for more information
ISO/IEC 27001 accreditation date Please contact us for more information
What the ISO/IEC 27001 doesn’t cover Please contact us for more information
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations Yes
Any other security accreditations Please contact us for more information

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO 27001. Happy to provide Scope and SoA.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Can provide redacted Procedure but in line with Hints you have provided.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Please refer to our service definition document for more information
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Defined in Information Security Incident Management procedure. Response depends on severity of implication.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Defined in Information Security Incident Management procedure. Response depends on severity of implication.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1000 per megabyte per 6 months
Discount for educational organisations No
Free trial available Yes
Description of free trial Please refer to the service definition document

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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