ServiceNow Re-Implementation Service
A Service which enables clients to conduct a full ServiceNow platform re-implementation following best practice, and using a tried and trusted approach. With a move to a minimum of 1 upgrade per year, the emphasis on moving your ServiceNow implementation closer to an OOTB model has never been more important.
Features
- Review of the existing implementation
- Assessment of change required to reimplement to best practice
- Reimplementation plan and schedule
- Reimplementation execution
Benefits
- Brings your ServiceNow instances up to the latest best practice
- Rapid implementation using our design templates.
- Guarantees a clean and minimal change upgrade path in future
- Reduction in total cost of ownership.
Pricing
£380 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
2 1 8 5 8 3 9 3 8 7 6 0 8 6 5
Contact
Mozaic-Services Limited
Aileen Coull
Telephone: +44 203 709 1625
Email: aileen.coull@mozaic.net
Planning
- Planning service
- Yes
- How the planning service works
- Development of a comprehensive plan to reimplement your ServiceNow solution is an integral element of this service.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- ServiceNow
Training
- Training service provided
- Yes
- How the training service works
- Mozaic are able to provide training for any aspects of your ServiceNow Solution.
- Training is tied to specific services
- Yes
- Services the training service works with
- ServiceNow
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Execution of the plan to reimplement your ServiceNow Solution is an integral element of this service.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- ServiceNow
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality Assurance and performance testing of your ServiceNow Solution is included in our service.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Mozaic are able to support your ServiceNow Solution on an ongoing basis, post implementation.
Service scope
- Service constraints
- Our service does not have any constraints.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- ServiceNow
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £380 a person a day
- Discount for educational organisations
- No