Password Compliance as a Service
The Authlogics solution improves password security making it easier for users to access information whilst ensuring passwords are NIST SP800-63 compliant.
Authlogics also provides Multi-Factor Authentication technologies with 100% offline functionality.
Authlogics can also transition you away from passwords to remove the problem entirely, further increasing your security posture.
- Authlogics Cloud Password Breach Database of 500 million breached passwords
- Negate password dictionary and brute force attacks
- Granular AD Group Policy based password complexity controls
- Intelligent heuristics scanning and custom blacklists
- No desktop software required
- Simple transition to passwordless desktop and cloud user experience
- Deviceless and traditional Multi Factor Authentication
- Single-sign-on to Office 365, Google and other cloud-based software
- User self-service with AD password reset
- Identify theft security / non traceable one time passcode
- NIST SP 800-63, ISO27001 and GDPR compliance by default
- Seamless and non-intrusive user experience
- Risk appropriate authentication beyond knowledge-only solutions
- No more passwords. Remove the source of the problem.
- Fully customisable cloud API integration
- 30% cost savings on Service Desk password reset tickets
- Improves efficiencies in time and resource management
- Mitigates risk: flexible, highly secure cost saving authentication option
- Highly cost effective versus traditional token-based systems
- Simple per user subscription licensing
£0.61 to £3.38 per person per month
- Education pricing available
- Free trial available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
- Modern Slavery statement
|Software add-on or extension||Yes, but can also be used as a standalone service|
|What software services is the service an extension to||
|Cloud deployment model||Private cloud|
|Service constraints||None. We provide full support services remotely or ad-hoc services onsite.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
We operate standard support 8 hours per day, 5 days per week.
24/7 x 365 support is available at extra cost.
All calls are triaged and prioritised according to severity.
For full details of our support SLA, please contact us.
The Basic service offers a next business day response via email and web only. The Premium service is a 4 hour global response.
|User can manage status and priority of support tickets||No|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
Standard support is included and provided by email and telephone.
An additional premium support level is available and includes on site support and a 4 hour global response time and priority resolution.
The help desk is staffed by suitably trained and qualified technical support engineers who can remotely access systems.
|Support available to third parties||No|
Onboarding and offboarding
On boarding is provided online by the customer success team.
This includes access to all documentation, configuration and testing and familiarisation training.
This is supported by the helpdesk for any additional deployment questions post the initial installation.
|End-of-contract data extraction||No data is held by IronScales.|
|End-of-contract process||At the end of the contract the client either renews and the service continues or they cancel, access to the service is revoked and the service ceases.|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||None|
|Description of customisation||Individual campaigns can be created by the client to ensure relevance when attempting phishing campaigns against their users.|
|Independence of resources||Hosted using the AWS platform|
|Service usage metrics||Yes|
Metrics/reports are available to the client from within the service.
There a a wide range of reports available, many of which are customisable.
|Supplier type||Reseller providing extra support|
|Organisation whose services are being resold||Authlogics|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||European Economic Area (EEA)|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider|
|Protecting data at rest||Physical access control, complying with CSA CCM v3.0|
|Data sanitisation process||No|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||No data is held|
|Data export formats||Other|
|Other data export formats||Not applicable as no data is held|
|Data import formats||Other|
|Other data import formats||Not applicable.|
|Data protection between buyer and supplier networks||
|Other protection between networks||All network traffic is encrypted.|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||This mirrors the AWS SLA.|
|Approach to resilience||Using AWS, the service is duplicated across multiple sites for resilience.|
|Outage reporting||Email alerts|
Identity and authentication
|User authentication needed||Yes|
|Other user authentication||All users must be logged onto their corporate domain in order to access the service.|
|Access restrictions in management interfaces and support channels||Administrator accounts are allocated to key personnel only.|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users receive audit information on a regular basis|
|How long supplier audit data is stored for||User-defined|
|How long system logs are stored for||User-defined|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||
|Information security policies and processes||ISO27001:2013|
|Configuration and change management standard||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Configuration and change management approach||All change management requests are evaluated internally and if approved, signed off and approval is granted.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||
We utilise a series of technologies and services to monitor our network for vulnerabilities.
Patches are reviewed, tested and deployed weekly in arrears.
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||
We utilise a series of technologies and services to monitor our network for potential compromise.
Should a compromise be identified remediation actions will be implemented as soon as is reasonably practical
In any event, this will never be later than 72 hours of the potential compromise.
|Incident management type||Supplier-defined controls|
|Incident management approach||
The status, location and configuration of service components (both hardware and software) are tracked throughout their lifetime.
Incidents may be reported directly to the helpdesk.
Incident reports will be provided to affected users by email.
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£0.61 to £3.38 per person per month|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||
A free trial is available.
Alternatively, a detailed proof of concept with full reports is available as a chargeable option.
Please contact us for further details.