Cloud Business

Wireless & Mobility

Cloud Business' wireless networking solutions include the most effective Wi-Fi planning services in the UK. Our experts have vast experience of wireless design and installation, to conduct rigorous, realistic surveys of your working environment - backed up by market-leading technical support ranging from reactive to a fully managed wireless infrastructure.

Features

  • Wireless Network Surveys (predictive and onsite)
  • Comprehensive review & audit of current WiFi platforms
  • Inter-building connectivity specialists for point-to-point wireless
  • Wireless Intrusion Protection Systems (WIPs)
  • Wireless Managed Service
  • Wireless Network Management & Support
  • Aerohive, Extreme Networks, Aruba, HPe, Cisco Meraki Partner

Benefits

  • Using specialist modelling software, we design a bespoke solution
  • Cloud Business plan your wireless network before you move in
  • Consistent alignment between model and the actual deployment, generating ROI
  • Specialists in wireless alternatives to a wired connection between sites
  • Integrated suite of WIPS to secure your wireless infrastructure
  • Reporting for regulatory compliance and internal security audits
  • PCI DSS compliance

Pricing

£850 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cloudbusiness.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 1 3 8 5 0 0 5 6 9 4 2 0 8 8

Contact

Cloud Business Gary Duke
Telephone: +44 (0)870 787 4001
Email: sales@cloudbusiness.com

Planning

Planning service
Yes
How the planning service works
See Service Definition Document.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
See Service Definition Document.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Aerohive
Extreme Networks
Aruba
HPe
Cisco Meraki

Service scope

Service constraints
Ongoing support is provided remotely unless specifically agreed otherwise.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Cloud Business Support Hours are 7am - 7pm.
P1: 1 Hour
P2: 2 Hours
P3: 8 Hours
P4: 8 Hours
P5: 8 Hours Response
(Mon-Fri, 7am - 7pm, excluding Bank Holidays).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Cloud Business offer a 24/7/365 Managed Service Desk backed
up by a Network and Security Operations Centre that constantly monitors and manages client Cloud infrastructures. The Cloud Business Services are structured on the specific requirement of our clients as we recognise that every client is different and should expect a personalised service that directly reflects the core business and individual end user needs for help, advice and support.
Every Client is supported by a Service Delivery Manager and Account Director, who will be continually responsible for the execution of the Service Level Agreements.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Aerohive Extreme Networks Aruba HPe Cisco Meraki

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£850 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cloudbusiness.com. Tell them what format you need. It will help if you say what assistive technology you use.