Cloudreach Europe Limited

Cloudamize Assess, Plan and Migrate

The Cloudamize platform is a SaaS experience developed to support organisations move to the public cloud at pace. From building a business case to creating best-fit migration plans, Cloudamize vastly accelerates deciding, designing and executing migrations to AWS, Azure and GCP using rich application level assessments.

Features

  • TCO Calculator for AWS, Azure and GCP
  • Projected Cost Breakdown by compute, storage, and network
  • Performance Analysis of on-premises resources for each workload
  • Performance Projection in the Cloud for right-sized infrastructure
  • Automated Discovery & Dependency Mapping of applications
  • Application Suitability & Complexity Analysis: Understand which applications to migrate
  • Migration Designer: Group applications based on dependencies, business-uses, tags
  • Intelligent Move Groups: Automatically group applications based on chosen characteristics
  • Migration Integration: Cloudamize installs your migration tool to facilitate moving
  • Reporting: Export migration data in a number of formats

Benefits

  • Precisely Calculate AWS, Azure and GCP TCO
  • Automate Performance Analysis
  • Plan Migrations with Precision
  • Easily Design Migration Plans
  • Migrate with Speed & Accuracy
  • Optimize Cost & Performance

Pricing

£15 to £100 a server

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cloudreach.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 1 2 6 3 0 9 2 9 6 2 3 9 3 9

Contact

Cloudreach Europe Limited David Kress
Telephone: 02071833991
Email: public.sector@cloudreach.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard:
9 am - 5 pm ET (M-F)

Premier
8 am - 6 pm GMT (M-F)

Premier Plus
Sunday 5 pm - Friday 8 pm ET
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Technical Support is included with the licence fee for all Cloudamize products.
Support response time: 4 hours within the business hours of 9am-5pm EST.
Channels: Web Portal ticket submission and Email.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
- Knowledge Base inc. getting started documentation.
- Support team assistance.
- Training and on-boarding videos.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be extracted (in CSV format) throughout the licensing period directly from the platform. Access to extract data is prohibited on contract end, with data guaranteed to be permanently removed after 60 days from contract end.
End-of-contract process
Access to the platform and customer data is programmatically prohibited. No additional cost is incurred for this process. Within 60 days of end of contract, all customer data is removed from all systems and services providing the Cloudamize service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Customers can chose to select which combination of the following cloud platforms they wish to use for an assessment:
- Amazon Web Services
- Microsoft Azure
- Google Cloud Platform

Scaling

Independence of resources
Cloudamize adheres to cloud-native services and best practice patterns to ensure high availability and scalability of service.

Analytics

Service usage metrics
Yes
Metrics types
Licensing, service period and assessment metrics can be viewed via the web-based console for the duration of the contract. Additional consumption metrics can be often reported on via support request.
Reporting types
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
Other data at rest protection approach
All databases, object-stores and data processor services leverage full disk encryption and where applicable row level security or object-level security.
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Assessment data can be exported from the platform web console as CSV data, and assessment reports generated as a PDF.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
Other
Other protection within supplier network
Virtual private cloud network
Data at rest - encrypted AES 256

Availability and resilience

Guaranteed availability
No SLA provided
Approach to resilience
Cloudamize adheres to cloud-native services and best practice patterns to ensure high availability and scalability of service.
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Access to infrastructure, management interfaces and support channels uses a combination of 2-factor authentication, public key authentication (including by TLS client certificate) and Identity federation with Google GSuite.
Access restriction testing frequency
At least once a year
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Isoqbar
ISO/IEC 27001 accreditation date
March 2018
What the ISO/IEC 27001 doesn’t cover
- Cryptographic compliance
- Secure area
- Third party security
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Cloudamize complies with Cloudreach Information Security policies which are aligned with ISO-27001 standards. Policy compliance is ensured at all times by the project QA lead subject to periodic review and annual ISO-27001 audits.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes to the service undergo a thorough testing cycle and are assessed for potential security impact.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Potential threats, vulnerabilities and exploitation techniques which could affect the service are regularly assessed, monitored and tracked using an reputable third-party system.

Software and OS patches are reviewed and applied on a regular basis as part of regular system maintenance process.
Protective monitoring type
Undisclosed
Protective monitoring approach
Potential threats, vulnerabilities and exploitation techniques are monitored using a host-based intrusion detection mechanism. This is combined with log analysis with the resulting alerts and reports feeding into the operations team.
Incident management type
Undisclosed
Incident management approach
Users report security incidents through our standard customer support processes. We have pre-defined processes for handling common events like loss of credentials.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£15 to £100 a server
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full-featured trial available for up to 10 servers.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cloudreach.com. Tell them what format you need. It will help if you say what assistive technology you use.